Five Guys Roofing & Air

I worked primarily with Dave Nichols (account manager/primary contact) and James Jagelski (project manager) with 5 Guys. I am happy to write this review, because we had such a good experience.

What stood out:

Price: We found 5 Guys' bid to be very competitive. They helped put the roofing project within reach.

Communication:  Whether it was for a question, concern, or clarification, when I called, Dave almost always picked up right then. If he didn't pick up, he called me back very swiftly.

Responsive to needs:  They are swift and thorough in their outreach. They actually did what they said they would do and they did it WHEN they said they would do it.

Teamwork/Collaboration:  They were collaborative with us and with each other. They created a group text between us and their team, so we were all on the same page.

Notes/Visuals of Progress:  James sent us updates daily and explained the work in progress notes which he texted to everyone staff and to us. Progress notes were accompanied by pictures or video and with drone photos.

Workmanship: The grounds were checked daily for nails, they cleaned up their messes and if on the rare occasion we identified anything they missed, they were very quick to take care of it. The end result is that things were tidier than one would expect of a worksite, and our roofs looked really sharp!

We are really enjoying the finished product!  Looks great!!We had a really good experience. I'm very glad we selected 5 Guys!!