Jesse and Jake are the main people I have communicated with. They are both very friendly and knowledgeable. Their workers are mainly Mexican and sometimes don't speak the best English, but they always arrive on time, complete the work and clean up. They put on a new foam roof a few years ago. Removed the old roof totally and applied new foam. I did have some issues after a big rain. They did honor the warranty. Fixed the problem including interior damage. They both respond quickly to my emails or phone calls.
I am currently having them replace the undercoating for my tile roof. Being from the Midwest I was unaware the tile could be removed and replaced. Another company might of told me the tile needed to be replaced, thus gouging their estimate. 5 Guys' prices are reasonable and fair. They are also very responsive to my needs.