I really respect and TRUST the owner and employees at this company. They all work really hard to do a good job at a fair price. When I have an emergency, all I have to do is call and they respond immediately. We need more honorable folks like this in their profession.
I recently had a loss of hot water to my home. The owner, a master plumber, and one of his employees, were digging for hours outside the house looking for the problem, yet causing the least amount of collateral damage OUTSIDE the house, using sophisticated equipment to locate the source of the problem. I believe others would have started jack hammering the kitchen floor as it would have been the easiest solution to the problem, and that would have caused thousands and thousands of dollars in unnecessary damages to the marble floors and surrounding cabinetry. As far as I am concerned, they all walk on water!
I also like the fact that all of their employees wear work shirts with the American flag on their shirt sleeves. I find that show of patriotism inspiring!
-- Gail M