LH S

12/11/23

I interviewed several different invisible fence companies and received a corporate canned response that was anything but personable.
I had all but given up when I found Front Range Pet Stop.
The phone was answered by Will, not a call center or outsourced customer service.
Will not only has answered the phone every time I called but immediately texted right back when I reached out via text.
Will was ALWAYS available and boy did we have some problems (NOT due to them or the invisible fence but more with our builder and contractors!) and he was eager to help every time even though it wasn't his problem.
His training was thorough, consistent and realistic.
I will be the first to say I was reluctant and thought having an invisible fence was a lazy owner and cruel.
That was ignorance on my part because it's neither. We also don't have the brightest...

Front Range Pet Stop Replied: I can’t say enough what your words mean to us regarding our quality of service, THANK YOU! It’s our pleasure to work through whatever challenges a customer of ours faces, we should be the last thing you need to worry about once your a customer- I did start as a customer myself :) It was an...
Front Range Pet Stop Replied: I can’t say enough what your words mean to us regarding our quality of service, THANK YOU! It’s our pleasure to work through whatever challenges a customer of ours faces, we should be the last thing you need to worry about once your a customer- I did start as a customer myself :) It was an...

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