England Family Mortuary, Inc.

I was at the hospital after my mom unexpectedly passed and had to make an immediate decision of which mortuary to use. After reading some great reviews of England Family Mortuary, I am so glad I decided to go with them. They were always so helpful, informative, patient, reliable, kind, and warm hearted. The facility is clean, tasteful and not outdated. The woman at the front desk (I wish I had remembered her name) was so friendly, kind, and sweet to me and my kids every time we had to come in.

They gave my family space when we needed to discuss how to move forward with coffins and burial. They were never pushy but actually very informative when it came to details and pricing.

We had my mother’s celebration of life service at their space and it was wonderful. I needed help to provide a minister, a pianist, and a florist. Their recommendations were perfect. Exactly who we needed.

We had the privilege of having Pastor Bishop lead the service. He spoke with me the week before the service to get to know me, who my mother was, and asked how I wanted to run the service. He heard and understood all of my pain, grieving, and wishes. He was so compassionate and the advice he gave to me was exactly what my grieving heart needed to hear.

The florist they recommended, Finicky Florals was phenomenal. The arrangements she created for my mother’s casket went truly beyond all that I had envisioned. It was breath taking.

The pianist David was exactly what we needed. I spoke with him the week of the service and gave him the list of my mother’s favorite hymns. We discussed the order, he brought slides of the hymns to project which was so convenient and helpful. Family and friends were able to sing along. He lead the worship beautifully.

Days after the service, I had to go back to EFM to pick up my mother’s death certificate but it took me a while to have the emotional strength to go back there. They never gave me a hard time about it and they were so understanding. When I finally had enough strength to go, on that same day my son (3yrs old) was having a grumpy, sad, growth spurt kind of day. I told the sweet lady at the front desk, “It’s been a hard day.” She pulled out a fisher price taco truck from behind the desk. New in the box she surprised my son with it. She had no idea but it was such a special gift because we were actually playing imaginary taco truck that week and he said that he really wanted a real one. The timing was truly divine and even though I was still grieving inside through the excitement of my kids, England Family Mortuary had again managed to sooth my pain.

There were so many interactions we had to have with EFM in such a short amount of time and when you are grieving it is difficult to make such quick and sometimes very expensive decisions. But everything was so seamless with them. Looking back it all still feels like a fuzzy daydream but I’m so grateful I chose EFM to help me with taking care of our final goodbyes. They are gifted humans. Put on this earth to help us through the most difficult time that some of us could never do on our own.