Digital Doc

Reviews: 69

Average: 5 out of 5 Stars

244 FM 306
Suite 112
New Braunfels, TX 78130
United States
(830) 391-8740
9/06/19
Jennifer P gave Digital Doc a 5 star Rating
9/04/19
Casandra V gave Digital Doc a 5 star Rating
9/04/19
Susan M gave Digital Doc a 5 star Rating
9/03/19
Harlen M gave Digital Doc a 5 star Rating
8/31/19
Karen P gave Digital Doc a 5 star Rating
8/31/19
John C gave Digital Doc a 5 star Rating
8/27/19
Richard N gave Digital Doc a 5 star Rating
8/26/19

Brought in a camera that Nikon couldn't fix. T.J. was able to fix it in 15 minutes. Highly recommend digitaldoc for any repair
Great customer service

8/24/19

Amazing service!! Curtis did everything possible to ensure my photos were saved from phones that were damaged and my phone with water damage was fully recovered.

Thank you Curtis!!!!

8/22/19

AMAZING Customer Service! Spotlessly clean store, professional, friendly, courteous & knowledgeable
Employees who go above and beyond to help. They are always SO patient with my many questions & my trying to explain what my phone or computer is doing. Whether it's your computer or your phone, THIS is definitely the place you want to bring your stuff, if you're having problems. We wouldn't go anywhere else! We HIGHLY recommend Digital Doc for all your problem electronic needs!...

Rita Fries recommends Digital Doc on Facebook
8/06/19

TJ provided amazing service and repaired our phone exceptionally fast!...

Brax Northam gave Digital Doc a 5 star Review on Google
Digital Doc Replied: Brax, thank you taking the time to leave us a review. I am very proud of how my manager TJ takes care of our customers like you.
8/04/19

Best ICE CREAM IN TOWN HANDS DOWN...

Elijah Paredez gave Digital Doc a 5 star Review on Google
Digital Doc Replied: Hi Elijah, Thanks for the 5 stars and if your talking about Zen Zero Gelato next to me, I agree. : ) If you are ever in need of getting your phone or computer repaired, Digital Doc is the right place to go though!
8/03/19

Went in to sell a PC, they couldn’t buy it understandably, but they were more than helpful to point me in the right direction and were thorough. Great owner and employee!
Would definitely come back for any other tech repairs....

UpThe_Irons gave Digital Doc a 5 star Review on Google
Digital Doc Replied: Thank you UpThe_Irons for providing feedback and leaving us a review. You built a great machine and will be able to get a good price on the open market. My tech even commented to me how good your cable management was.
7/31/19

I have done business with this store multiple times. This includes screen replacements, water damage repair, battery replacements, and buying used equipment. They have always been honest, fair, reasonably priced, and prompt. I highly recommend Digital Doc for servicing your phones, tablets, and computers....

Bradley Reel gave Digital Doc a 5 star Review on Google
Digital Doc Replied: Bradley, thank you so much for the kind words and making Digital Doc your go to place for all your electronic needs.
7/31/19

Digital doc has fixed so many phones for us at a great price, quickly, and kindly! They can fix about anything!! With 4 kids always somehow messing up their phones, they have been so helpful!...

Erin Reel recommends Digital Doc on Facebook
7/22/19

Fixed computer....

Teresa L Hoagland gave Digital Doc a 5 star Review on Google
Digital Doc Replied: Hi Teresa, thank you for the 5 stars. We really appreciate you taking the time to leave us a review and spreading the word about the good work we do here at Digital Doc.
7/22/19

Took my Wacom drawing tablet in to get the classic USB connector problem fixed and they did a really great job! Works good as new and the guys there are super nice and very approachable, please give them a try!...

Tori Chibi gave Digital Doc a 5 star Review on Google
Digital Doc Replied: Tori, thank you so much for the review and allowing us to be your repair place of choice. At our store we are able to micro solder which allows us to work on all types of electronic devices like yours.
7/21/19
Krystal Miller gave Digital Doc a 5 star Rating on Google
Digital Doc Replied: Krystal, thank you for the 5 star rating.
6/27/19

Absolutely! I'm a small business owner and I depend on my iPhone's reliability every day! My phones going off like crazy, my battery is almost gone and somethings wrong with my charging port. Not good! Decided to google "iPhone Repair New Braunfels" and start going down the list. Digital Doc was the furthest from me and so they weren't the first listing but they were the first to make feel like they really cared and wanted my business. I went to their shop right away and guess... Read More...

Justin Meadows recommends Digital Doc on Facebook
6/25/19

Excellent customer service. I was very happy with their work....

Coley Mccarty gave Digital Doc a 5 star Review on Google
Digital Doc Replied: Hi Coley, Thank you for your business and taking the time to leave us review. It is greatly appreciated.
6/07/19

Thanks again iphone7 plus brand new...

oscar elizondo gave Digital Doc a 5 star Review on Google
Digital Doc Replied: Hi Oscar, we are so glad we could bring you phone back to life for you. Thanks for the review, it is greatly appreciated.
5/28/19

The owner Curtis is such a fantastic, kind, and wonderful person. He fixed my severely damaged phone in just under an hour. He waited for us and fixed my phone, after hours of operations. Tj answered my questions with such upmost respect. If you need your phone fixed fast and professionally, this is definitely the place to come to. I never leave reviews, but Digital Doc has earned my 5 star review...

Noora Awad gave Digital Doc a 5 star Review on Google
Digital Doc Replied: Noora, Thank you so much for the kind words and trusting us with your phone repair. I understand that sometimes these things happen and repair is needed right away. It was my pleasure to stay and take care of it for you.
5/27/19

We went in because my fiancé’s charging port was not working, he cleaned it and got us a new tempered glass so In a matter of seconds!!! He was truly amazing! Highly recommend going here. We came from canyon lake and we do not regret it at all!...

Alexis Peek gave Digital Doc a 5 star Review on Google
Digital Doc Replied: Alexis, Thank you so much for taking the time to leave us review. It was a pleasure meeting both of you today.
5/11/19

I was locked out of my broken iPhone. I am a writer and I use my phone constantly. I thought all of my info was lost. I walked into Digital Doc and Sean did everything he could to help me get my information back. I can't say enough nice things about him. He helped me recover almost 3 years of writing that I thought I had lost. I reccomend Digital Doc in New Braunfels to anyone in need of computer or phone repairs.....

Russell Koontz recommends Digital Doc on Facebook
4/27/19
jonathan bob gave Digital Doc a 5 star Rating on Google
4/10/19

Great customer service and quick, reasonably priced repairs! Glad y'all are there for me and all my Apple product needs!...

Tricia Jones gave Digital Doc a 5 star Review on Google
Digital Doc Replied: Hi Tricia, Thank you so much for the kind words. We truly appreciate our customers and my techs love making someone's day.Your feedback helps them know they did. They do go above and beyond.
2/26/19

Great customer service every time we have been there ! Only place we will go, highly recommended for any repair needs...

Mary Miller gave Digital Doc a 5 star Review on Google
Digital Doc Replied: Mary, thank you so much for the kind words and making us your go to place for all your electronic needs. We really appreciate our customers and I am very happy it shows.
2/14/19

helped an old lady!!!!!!! and didn't charge her!!!!...

Cindy Moore gave Digital Doc a 5 star Review on Google
Digital Doc Replied: Hi Cindy, thank you for taking the time to leave us some feedback. My techs and I are always trying to be as helpful as we can and provide the best customer service possible. Thank you for thinking of us when it comes to your electronic needs.
Rita Fries Recommends Digital Doc

AMAZING Customer Service! Spotlessly clean store, professional, friendly, courteous & knowledgeable Employees who go above and beyond to help. They are always SO patient with my many questions & my trying to explain what my phone or computer is doing. Whether it's your computer or your phone, THIS is definitely the place you want to bring your stuff, if you're having problems. We wouldn't go anywhere else! We HIGHLY recommend Digital Doc for all your problem electronic needs!

4 weeks ago
Erin Reel Recommends Digital Doc

Digital doc has fixed so many phones for us at a great price, quickly, and kindly! They can fix about anything!! With 4 kids always somehow messing up their phones, they have been so helpful!

2 months ago
Justin Meadows Recommends Digital Doc

Absolutely! I'm a small business owner and I depend on my iPhone's reliability every day! My phones going off like crazy, my battery is almost gone and somethings wrong with my charging port. Not good! Decided to google "iPhone Repair New Braunfels" and start going down the list. Digital Doc was the furthest from me and so they weren't the first listing but they were the first to make feel like they really cared and wanted my business. I went to their shop right away and guess what.....my iPhone is charging again! Huge shout out to Curtis and TJ for their superior customer service and genuine desire to help! #digitaldocnb #smallbusiness #shopnewbraunfelsfirst #nbchambermember

3 months ago
Russell Koontz Recommends Digital Doc

I was locked out of my broken iPhone. I am a writer and I use my phone constantly. I thought all of my info was lost. I walked into Digital Doc and Sean did everything he could to help me get my information back. I can't say enough nice things about him. He helped me recover almost 3 years of writing that I thought I had lost. I reccomend Digital Doc in New Braunfels to anyone in need of computer or phone repairs..

4 months ago
Larry Dobbins Recommends Digital Doc

I went into DigitalDoc in New Braunfels with lockup problems on my phone. The cordial technician thought it was the battery, but didn't have one. He referred me to Batteries and Bulbs. They had one, but wouldn't install it because my phone was to "delicate.". I bought the battery and took it and my phone back to Digital Doc. They installed it for me and didn't charge me a thing!😃😃😃😃

12 months ago
Christy Bard Recommends Digital Doc

TJ ROCKS!!! While working on my computer today my friend’s kitten decided to jump on my keyboard to help 🙄. I picked up the kitten and it’s tiny claws grabbed two of my keys and popped them off. Called and spoke to TJ who said no problem, bring it in. In a matter of minutes he took the pieces I brought in and fixed it at no charge. Thank You TJ!! Great guys and Awesome customer service!!!

1 year ago
Chris Maclin gave Digital Doc a 5 star review

If you live in New Braunfels, Cibolo, Selma or Schertz, and your technology device are having issues, you must go see Curtis at Digital Doc. I have used Digital Doc twice and both times I was extremely satisfied. The first time was to replace a broken screen. The cost was reasonable. The second time to diagnose why the phone would not charge. Ten minutes, problem solved. Why buy a new device when Curtis can probably save your current one?

1 year ago
Daron Esquivel gave Digital Doc a 5 star review

Stopped in on a Friday afternoon right before they closed. talked with the store owner about replacing my iPhone 8+ screen , he gave me a price, [great] and I left my phone with them it was finished the next morning � thanks guys I’m sure I’ll be seeing y’all again �

1 year ago
Kristina Hanney gave Digital Doc a 5 star review

My phone got water damage, it was still working but not correctly so I took it to Digitaldoc. They put it in their humidifier over night and it is completely fixed! The staff was very nice and helpful. I highly recommend this company for all your cell phone repairs!

2 years ago
Dennis Ricketts gave Digital Doc a 5 star review

This place goes above and beyond! They took the time to actually help and not just make a sale! Would definitely recommend digital doc to anyone in need of help or repairs.

2 years ago
Hannah Bridges gave Digital Doc a 5 star review

I'd been living with a bad battery for over a year, and last week it finally croaked. I decided to give these guys a try, prepared to spend $70 or more on a new battery. I paid $40 for quick and excellent service and I'm so happy to have a fully functioning phone again! Thanks so much guys.

2 years ago
Jeremiah Jensen gave Digital Doc a 5 star review

Went in expecting to pay $60+. Ended up paying $0. They were able to fix an issue with my iPhone in less than 5 minutes and didn’t even charge me for it!!!! Would highly recommend for any electronic repairs! I will be returning here in the future if I have any electronic device issues!

2 years ago
Amy Woodlee- Alexander gave Digital Doc a 5 star review
2 years ago
Karren Hohle Brauckmuller gave Digital Doc a 5 star review

I had my new Samsung S8 screen replaced, which had to be special ordered. I received my phone back a day sooner than expected. They did a fabulous job! Also fixed my son's iphone screen and it was ready one hour after I dropped it off. Friendly and fast service.

2 years ago
Marilyn Compton gave Digital Doc a 5 star review

I had a tablet repair and my husband had a screen replacement for an iPad and they completed both jobs in a very Timely and efficient manner and the price was great. So I even took my phone and my tablet back to have protective screen covers put on them and these were done while I waited just a few minutes.

2 years ago
Tara Bussey gave Digital Doc a 5 star review

Great service! Friendly and quick. My phone was done in an hour. Did a quality job. Price was reasonable to top it off. I will be going here again I'm sure.

2 years ago
Brittany Hoffmann gave Digital Doc a 5 star review

Best customer service. I went in 10 minutes before closing and they did not have a problem at all with proceeding with the fix of my iPhone screen. The 2 gentlemen explained what they were doing to do and how long it would take. You guys are the best, thank you!!!!!!

2 years ago
Ryan Hicks gave Digital Doc a 5 star review

My iphone screen broke, so I took it to Digital Doc to see what it would cost to fix and repair. They quoted me a fair price and got me all fixed up quickly. I'll be using them for all of my future electronic repairs. Thank you!!!

2 years ago
Noelle Brunet gave Digital Doc a 5 star review

My iphone fell in the ocean and they were able to fix it in 1 day for a fraction of what a new phone would cost. Very friendly and helpful. I recommend them! :)

2 years ago

TAKE YOUR DEVICE HERE! Walked in with a cracked phone screen, Shaun took a look at it and said it could be fixed in 45 minutes. HEB and a few other... more

Willie M. gave Digital Doc a 5 star review

I couldn't be happier. I was traveling in from out of town and had an urgent need to repair an audio device for a show that evening. They took my call... more

David H. gave Digital Doc a 5 star review

Next page

Scroll To Top