D & M Heating and Air

We recently purchased and had a new heat & air system installed by D&M who we also have a service plan for our units with. One of our units quit working during the snow and ice we had this year. D&M was very responsive, found the issue, got the part, but the unit housing had worn away such that the new part could not do its job. They sent us quotes for a couple of units within 24 hours of knowing the part wouldn't work. We took a few days to do some research and decided one of the units they had suggested was indeed what we want as a replacement. They ordered and installed it as quickly as possible. Throughout it all, the techs, sales people, and office staff were courteous, friendly, and gave easy to understand information to us. We were glad they were who we had chosen to have our service plan with.