Creative Carpet Care & Restoration

Reviews: 104

Average: 5 out of 5 Stars

4164 Austin Bluffs Pkwy Ste 338
Colorado Springs, CO 80918
United States
7196418600
8/16/17

Arrived early, moved around house very efficiently and carefully, and did a great job overall cleaning my carpet and duct work.... See More

7/12/17

Ben and his partner went above and beyond to make a bad situation because of a broken water heater at our daughters condo livable within a short time, recommend this service to anyone with this sort of problem.... See More

7/06/17

They were right on time, very friendly and very efficient. T he technician covered my wood floors and made sure to protect corners and walls. The carpets came out beautifully! I will have them back again!... See More

6/30/17

I was told during an inspection that I had mold in my attic, that's scary. I called several companies for quotes and opinions, and received completely different stories from them all, from "oh, its black mold-5000$", to "you must have had a fire, its charred material-3000$". I was beyond frustrated ... See More

6/29/17

We had a pipe break in our basement flooding our guestroom. We had a friend recommend creative carpet care and called them and within an hour Ben was at our house. He was very professional and was able to extract all the water from the carpet pop the baseboard to ventilate the drywall and put fans ... See More

6/26/17

i was so very impressed with Creative Carpet Care! They took care of the mold in my basement quickly and efficiently. They wasted no time, were willing to travel 3.5 hours, and do it happily. Ben made me feel like my mold problem was his mold problem, it was handled in a quick and professional ma... See More

6/26/17

Great customer service! Very meticulously done!... See More

6/25/17

Ben and Brad were extremely professional and did an outstanding job cleaning my carpet. My carpet had stains and looked worn out. Now the stains are gone and my carpet looks wonderful. I will definitely recommend Creative Carpet Care & Restoration to family and friends.... See More

6/22/17

They did an amazing job. The carpets came out gorgeous they were very friendly and extremely professional. I would highly recommend them. I'm glad I found a carpet cleaning business in Colorado Springs I can trust... See More

6/21/17

Awesome! Been customers for years. :) ... See More

6/16/17

Great job and the workers were very professional ... See More

5/23/17

Always happy to have this company clean our carpets- this time, besides that, we had some carpet damage from a leak. So that carpet was cleaned and stretched. Everything looks great. Ben was such a gentleman- very friendly and professional as was Brad when he came to help. I would not hesitate to ca... See More

5/18/17

This company was recommended to us. I went on their website and read the reviews. We decided to give them a try because we have tried various companies for carpet and upholstery cleaning and all have come up short in various ways. They came out and gave us a quote and explained their various package... See More

5/03/17

The whole process was a Wizz! I called and received a return call surprisingly fast. The estimate was scheduled and I had someone out to make the estimate in no time at all! The quote was reasonable and we scheduled the job!

On the cleaning day the gentlemen showed up early (which was nice) and g... See More

3/31/17

Creative Carpet Care is the only company I will have do my carpet. They are professional and efficient. I highly recommend them! ... See More

3/26/17

This company is amazing! My carpets looked brand new after they were cleaned. Customer service is amazing. Highly recommend this company. ... See More

3/21/17

I was very impressed with the carpet cleaning performed by Ben at Creative Carpet Care. The cleaning exceeded my expectations. I had the carpets stretched in the morning and he cleaned them in the afternoon. The carpet looks new. Ben is very personable, honest, and good at what he does. I would hig... See More

3/19/17

They scheduled me very quickly and arrived on time. The job was explained thoroughly and my concerns were addressed prior to beginning any of the work. The carpets turned out great and look so much better. Thanks Ben and Brad!!!... See More

3/18/17

Exceeded all of my expectations. Carpets are very clean! Very easy company to deal with, great communication and very professional. I recommend them for your carpet cleaning needs.... See More

3/17/17

Fabulous emergency restoration service!! They responded immediately when our pipes burst and flooded part of our basement. They handled drying carpets, pads and walls, then put everything back together and finished by cleaning my carpets better than they have been cleaned before. Their prices are ve... See More

3/14/17

Fantastic. Right from estimate and delivery. On time. Text message updates. Great execution. I would have no problem recommending them to my 90 year old mother ... See More

3/09/17

Great job on an old and worn carpet. I'm amazed at how good it looks-better than I expected. I would highly recommend!... See More

2/25/17

110% pleaded with Ben's excellent communications, professional work, honesty, integrity, and affordable prices solving and fixing a bathroom mold problem and cleaning my carpets. I highly recommend him and his work.... See More

2/17/17

Jon did an awesome job. He was very professional, clean cut, and good at what he does. They were able to remove a few stains that other national chains were not. Will deft be using again!... See More

2/14/17

Excellent service!
I was very happy with the professional service I received from Ben at Creative Carpet Care & Restoration. He arrived on time and the carpets came out fantastic. I would highly recommend them to my friends and family and will defiantly be using them again. ... See More

2/10/17

Ben and Creative Carpet are awesome! They definitely focus on working with you as a customer and take the time to give a thorough understanding of the situation and advice on how to best proceed. I really felt like he was working for my best interests and he gave me the personal touch expected out o... See More

1/31/17

Great job and I have little dogs who have big accidents! Ben worked hard and did a besutifil job. I highly recommend him!... See More

1/12/17

Fast, friendly, professional and will definitely call them again.
Thanks... See More

I highly recommend Creative Carpet Care for all your carpet cleaning, duct cleaning, and water remediation. Ben came to clean the carpets when I sold my house last year and made them look great for the new owners. Got stains out that previous carpet cleaners did not.

Cheryl Atencio gave Creative Carpet Care & Restoration a 5 star review

I have been a carpet cleaner here in the Springs since 2000. When I broke my ankle this past year, Benjamin stepped up, took care of all my customers, didn't try to "steal" them, gave me a commission so I could put food on my table and helped me keep my business going strong. I could not have imagined anyone being so kind to his competitor. He is the definition of INTEGRITY. (P.S. Got great feedback about him from my customers.)

Steven Hurd gave Creative Carpet Care & Restoration a 5 star review

Ben (principal partner) first comes out and assesses the job and provides a quote for the three different level of services. I would strongly recommend anyone at least select the Deluxe (middle) level; at this level they vaccum, use their fast dry equipment, and clean the ducts a few inches down from all vents. The professionalism, timliness, quality of work, concern for the customer experience and reasonable price for the level of work performed were all outstanding. They will not be the least expensive alternative, but you will not get a better value for the quality of work performed.

Doug Klein gave Creative Carpet Care & Restoration a 5 star review

Ben is the man when it comes to carpets and cleaning!!! Highly recommended!!!

Joyce Heffner-Williams gave Creative Carpet Care & Restoration a 5 star review

I deffinetly recomend these guys! Very professional and went above and beyond. I will be calling them soon to schedule to the rest of my couches cleaned!

Michelle Lugenbeel gave Creative Carpet Care & Restoration a 5 star review

Wonderful company to work with!!! So happy with the customer service and everything they have done! Highly recommend them!

Holly Meider gave Creative Carpet Care & Restoration a 5 star review

I really liked this company. My apartment complex offered a free cleaning for the carpets in my place. Out of pocket it would have been $100 or $150. However, my carpets look amazing! Thank you for a job well done!!!

Mary Martinez gave Creative Carpet Care & Restoration a 4 star review

Ben cleaned up my VERY dirty living room set, I was so happy with the results! He was very reasonably priced, highly professional, and super quick. Would recommend him to anyone :)

Ady Ramirez gave Creative Carpet Care & Restoration a 5 star review
Michael Kelty gave Creative Carpet Care & Restoration a 5 star review

We had our carpets and a couch cleaned yesterday. Brad did a GREAT job! Friendly, clean and professional! Will definitely be using them in our future needs!

Joanne Burkholder Saunders gave Creative Carpet Care & Restoration a 5 star review

Ben and Brad are super nice to deal with and incredibly professional. I will trust no one else. Carpet or Air Ducts! Thanks guys!

Mark Herndon gave Creative Carpet Care & Restoration a 5 star review
George R Dovolis gave Creative Carpet Care & Restoration a 5 star review

Wonderful company! Reasonable, thorough, on time, and personable.

Jannetta Knight gave Creative Carpet Care & Restoration a 5 star review

Creative Carpet Care does all my carpet cleaning for both my home and office. They are so professional with impecible work ethic. I have never been disappointed by the results and the prices are very competitive.

Erica Wilkerson gave Creative Carpet Care & Restoration a 5 star review

Simply excellent service and integrity from Ben and Brad Stratman at Creative Carpet Care and Restoration. The commitment to excellence on their end is above and beyond reproach. They formed a water mitigation on my office building while taking extra steps to ensure future safety for our tenants.

Andrew Miller gave Creative Carpet Care & Restoration a 5 star review

Their work is exceptional! By far, the best, and they don't leave your carpets drenched when they leave. They just do it perfectly every single time. I will always choose them!

Wendy Weber gave Creative Carpet Care & Restoration a 5 star review

We had a pipe break in our basement flooding our guestroom. We had a friend recommend creative carpet care and called them and within an hour Ben was at our house. He was very professional and was able to extract all the water from the carpet pop the baseboard to ventilate the drywall and put fans underneath the carpet in order to dry them out. We then had them come back out to shampoo the entire basement and did a beautiful job. We would highly recommend their services both for emergency carpet extraction and regular cleaning maintenance. They are very professional and extremely accommodating.

Sandy Wells gave Creative Carpet Care & Restoration a 5 star review

They did an amazing job. The carpets came out gorgeous they were very friendly and extremely professional. I would highly recommend them. I'm glad I found a carpet cleaning business in Colorado Springs I can trust

Amanda Alenius gave Creative Carpet Care & Restoration a 5 star review
Sally Lancaster Wardlaw gave Creative Carpet Care & Restoration a 5 star review

I can't thank Creative Carpet Care and Ben Stratman and crew enough! My husband and I were in Montana when we got word our basement had flooded. Our son, knew who to call,and Ben was at the house located in Pueblo West; working 6 hrs removing furniture and standing water. He also removed all baseboards and and sprayed to prevent mold. Two days later we got home to find 14 fans going and antique furnishings safe and dry. So friendly and dedicated to doing a professional job. Extremely knowledgable and trustworthy. Thank you again!!

Bonnie R Schwartz gave Creative Carpet Care & Restoration a 5 star review

Great service from the time I called to schedule the cleaning to when it was finished. Friendly and professional. The carpet looks better than when I moved in.

David Kelly gave Creative Carpet Care & Restoration a 5 star review

I hired Creative Carpet Care and Restoration for mold remediation in my crawlspace. Not only were they amazing and caring, but they fit me in the schedule to make sure my family was safe. I will recommend them to anyone! Thank you so much for showing me that there are good businesses still out there!

Cyndi Copeland gave Creative Carpet Care & Restoration a 5 star review
John Hyatt Naylor IV gave Creative Carpet Care & Restoration a 5 star review
Jason Robinson gave Creative Carpet Care & Restoration a 5 star review

Fast, friendly, efficient and knowledgeable - but I did not expect the service to be so reasonable. I had three more rooms done than I usually can afford in one visit. I would give six stars if I could.

Sara Kennedy gave Creative Carpet Care & Restoration a 5 star review

Great customer service, very knowledgeable and worked great with my schedule. Highly recommend!

Jenny Rader gave Creative Carpet Care & Restoration a 5 star review

We have had them do our carpets for several years and they to a great job. We will continue to do business with them.

Velma Stratton gave Creative Carpet Care & Restoration a 5 star review
Brian Schwartz gave Creative Carpet Care & Restoration a 5 star review

Creative Carpet Care & Restoration is the best! I called on a Friday & was scheduled for the next day! I received a text reminding me of the appointment then a text when they were on the way. Ben arrived on time & was extremely professional. I'm very satisfied with the job he did. Highly recommend!

Heather Hoelting gave Creative Carpet Care & Restoration a 5 star review

I have used Creative Carpet Care several times and I couldn't be happier. They have the utmost professionalism and the highest quality work. I would highly recommend Creative Carpet Care to anyone!!

Ben Feilmeier gave Creative Carpet Care & Restoration a 5 star review

We had water in our basement that needed drying out. We called Ben on a Sunday and he came over within a few hours. We were very happy with the personal... more

Stacy S. gave Creative Carpet Care & Restoration a 5 star review

110% pleased with Ben's excellent communications, professional work, honesty, integrity, follow through, and affordable prices solving and fixing a bathroom... more

Brian K. gave Creative Carpet Care & Restoration a 5 star review

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