Karenette1000

11/02/24

As a realtor I love being able to give a Vendor a great review!

After my Seller’s furniture was removed I discovered dark stains and rusty colored marks on carpets in different rooms. The carpet was over 15yrs old but superior quality. I was hoping desperately that it could be cleaned.

Black Diamond was recommended by the Seller’s housekeeper.
I left a message on Thursday at 5:15pm (after their official office hours). I received a call back at 6:15pm from a lovely young lady who set me up for a 8:30am carpet cleaning on Monday.
At 6:45 I received another call, this time from the owner, making sure that my call had been dealt with.

8:00am Monday the tech called to say he was on his way and to make sure that I had no additional special requests or concerns.

I received a text when everything was completed. Invoice was...

Black Diamond Services LLC Replied: Wow! Thank you do much for the detailed review and we greatly appreciate you taking the time to write this out. As a family owned company this helps so much, so we are very thankful for you. Reviews and referrals are the life blood of a small business. Your words mean so much to us.
Black Diamond Services LLC Replied: Wow! Thank you do much for the detailed review and we greatly appreciate you taking the time to write this out. As a family owned company this helps so much, so we are very thankful for you. Reviews and referrals are the life blood of a small business. Your words mean so much to us.

Karenette1000 gave Black Diamond Services LLC a 5 star Review


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