My personal scooter stopped working in Epcot. My husband was able to push it to Boardwalk where we were staying with me on it . I am disabled and can not walk without assistance so being stranded was very upsetting. Back at the room all of the scooter places I called either didn’t answer their phone or were booked or rude on phone . I called Big Orange and talked to a wonderful lady who assured me she could get me a scooter the next day. The next day Billy arrived on time to deliver the scooter. So personable and helpful. Big Orange saved the last two days of my vacation so I could enjoy Disney. Thank you so much. From the receptionist to Billy who delivered and picked up scooter everyone was great to work with and so caring and personable. I highly recommend using Big Orange for your next scooter rental. Carol Clark
Big Orange Mobility, Inc. Replied:
Thank you, Carol, for sharing your experience! We're delighted to have been able to turn your vacation around and provide the assistance you needed—it's our mission to ensure everyone can enjoy their time at Disney!