I’d give them 10 stars if I could. It’s rare to find such an ethical, kind orthodontist like Dr. Biermann. Everyone else (Rachelle and Clay!) are wonderful as well. I saw Dr. Biermann a few years ago when I wasn’t super happy with my Invisalign outcome that I did with my dentist at the time. He was so kind and said honestly, my teeth are good but I could do elastics and stuff if I wanted. I said no, but then a few years later I thought I wanted to give it a go. Well, I spent a week in Invisalign AGAIN with elastics and decided I just couldn’t do it again and I was actually fine with my teeth as they are… I felt embarrassed and fully expected to still pay at least half of the amount, which was per the contract. Well, the ethical folks they are, they gave me almost a full refund. They also didn’t make me feel bad. I’ll tell everyone I know that needs orthodontics to go here!
Biermann Orthodontics Replied:
Thank you for your thoughtful review, Nora. We know how tough it can be to go through treatment more than once, and we appreciate the way you listened to what felt right for you. It means the world to us that you felt supported throughout your experience, even when plans changed. Your...
Biermann Orthodontics Replied:
Thank you for your thoughtful review, Nora. We know how tough it can be to go through treatment more than once, and we appreciate the way you listened to what felt right for you. It means the world to us that you felt supported throughout your experience, even when plans changed. Your...
Nora Taylor gave Biermann Orthodontics a
5 star Review
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