I was apprehensive about having my rugs and antique settee cleaned but Mark reassured me that he had the knowledge of how to clean my items and protect them. Mark was in constant communication with me throughout the process and always kept me informed about what was going on. I was so pleased when the job was done as everything was in perfect condition and looked wonderful. I will definitely use Ballarat Cleaning Specialists again.
After a few COVID lockdown false starts, the guys kept me posted on times and turned up when they said they would. They had to work around me while on calls and were very polite to stop the noise when I had a zoom session. They also followed up to make sure they had met my expectations and offered to come back if something wasn't quite right.
I have used Ballarat Cleaning Specialists several times for general cleaning and window cleaning. They are efficient, professional, good communicators and do a great job. I would have no hesitation in recommending them!
Lovely People, very receptive to what you are after
My experience from leaving a message on their phone at the beginning to follow up messages before the service. The service was impeccable. Very friendly professional and took the time to do what we required and beyond to a high standard. No payment required till I was satisfied 2 days later . Making sure when our furniture was dry we were still happy.
Mark and his team even followed up with a voice call to make sure I was satisfied. Thanks Mark and your team. I have booked in to have all windows cleaned next month and I know the service I will get will be of a high standard! Thanks again.
Great job, great communicators. Easy to deal with
Great experience, friendly and knowledgeable. Will definitely use again! Great at communicating and a great website that gives you a quote on services required. Thanks again!
Mark and the team at BCS provide a service that performs the cleaning job at a high level. Just as importantly, their customer orientation is first rate!
The two young gentlemen that came to clean our windows did a wonderful job and they were very friendly and well mannered
I'm very happy with the clean carried out, it was certainly a job well done. Absolutely delightful young man who did a great job and left my house as clean as a whistle.
Mark and his team arrived at the office on time and did an excellent job.
Mark even dropped the key off to my house after they had finished the job.
Highly recommended and if you are looking at some carpet cleaning to be done Ballarat Cleaning Specialists would be the first people to contact.
Always pleasure to deal with, great pricing and so refreshing to see a company ensure their customers are happy. Wouldn’t go anywhere else!
Excellent carpet clean. My carpets came up great. Arrived on time, very friendly and professional. Highly recommend
Whole process from start to finish was a breeze. Communication was five star, service was prompt and end result was great
Mark & Elijah did a really great job! Highly recommended!
Elijah cleaned our windows both inside and out and was very particular making sure he did an amazing job. I am very happy with the excellent window cleaning. Would highly recommend this company and Elijah to clean your windows.
Steam Clean carpet in one room. Very happy with the job done. Would definitely recommend.
Hannah was prompt, fantastic communication with Mark. Hannah did a fantastic job on our windows. Will be using regularly now, would go anywhere else!
Ballarat cleaning specialists have been cleaning the windows at my business for the past 8 years. They are super reliable and do a fantastic job every time. Could not be happier and highly recommend.
A really positive, friendly and thorough experience was provided by Mark. Highly recommend.