I researched Dr Reddy before becoming a new patient and I've learned that all Doctors are not created equal. In fact, my experience is what separates them is not their knowledge or even their "bedside manners" but it's actually the rest of their practice.
I tend to spend more time interacting with their staff than the Doctor themselves. From calling the office (do they answer the phone) to checking in (do they do a little more than just ask you for payment), to sharing info about where prescriptions go, creating a follow up appt where needed etc.
Over the years, I've had a mixed bag of results and so like any other consumer , I want to patronize providers where I have the best possible experience.
Dr Reddy is clearly the owner of the culture of her practice and from the front desk to the back desk, from Ultrasound to Sara who is the Practitioner, they all work their socks off, care (that's the big one for me) and are patient under fire (busy).
It's clear that this bustling Practice has so many patients because of their patient service. They are not on the main drag, you have to work a little to get to them (another testament).
Dr Reddy is great and her staff are great and I hate to say this, because I should be selfish BUT I want all the staff at this Practice to get their rightful recognition.
I have only been a patient fo around 3 months but I'm impressed and lucky to have picked a healthcare partner that will help me achieve my goals, with a smile on OUR face.
I am grateful for the help
John Inglis
john inglis gave Arthritis Care and Research Center.Inc. a
5 star Review