They charge you $275 an hr plus tax without fixing a simple hair clog in the bathtub. The guy stayed at my house for 2hrs and failed. I refused to pay because they didn't do the job. The boss claimed he would send someone in the second day to fix it and the payment can be used for the second day. I end up paying them one hr rate. The second day they sent someone but different story and wanted to charge me again. They said it's not simple problem. Will need to open the ceiling and fixed it. I asked for insurance and they refused. So i rejected all their offers. I hired another guy only 5 min problem solved. With half of the hrly rate and guaranteed results. This company is a joke.
Updates:
The owner responded to our complaint and refund all of the cost including the cost i paid for the second company. I appreciate his quick response and wish the best...
Allied/All-City Plumbing Replied:
Yinggi Tao
First - let us apologize for the poor experience you had with us.
Second – The tech we sent made a mistake by making a bad diagnosis of the problem. The second tech should have performed his own diagnosis instead of relying on what the first tech told him
To make this right – we...
Allied/All-City Plumbing Replied:
Yinggi Tao
First - let us apologize for the poor experience you had with us.
Second – The tech we sent made a mistake by making a bad diagnosis of the problem. The second tech should have performed his own diagnosis instead of relying on what the first tech told him
To make this right – we...
Rebekah Tao gave Allied/All-City Plumbing a
4 star Review
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