We had a complex sewer project that required careful diagnosis, coordination, and execution, and this team exceeded our expectations at every step.
From the outset, they were incredibly thorough with due diligence — multiple site visits, detailed camera inspections, and direct coordination with the village to ensure everything was planned and permitted correctly before work began. They were the most technically capable and versatile contractor we spoke with, able to offer advanced trenchless options when appropriate, but also thoughtful and flexible enough to engineer a different solution when the conditions required it.
What truly sets this company apart is their integrity and pride in their work. When it became clear that the original approach wasn’t meeting their own high standards, the owner personally got involved, consulted closely with the crew, and designed a more robust long-term solution. Throughout the process, we were kept fully informed — shown the work in real time, walked through the reasoning behind each decision, and ultimately provided camera verification that the final system was completed to spec.
A special shoutout to Fred, who was our primary point of contact and absolutely outstanding throughout. He was responsive, patient, and consistently took the time to explain what was happening and what to expect next, which made a stressful project feel manageable.
The entire crew was polite, professional, and conscientious. They took great care with safety, access, and cleanliness during a major excavation, clearly communicating what was happening each day and laying everything out thoughtfully. The end result is a well-engineered system with excellent drainage and a new, more accessible exterior house trap that gives us complete confidence going forward.
It’s rare to find a contractor with this level of technical depth, accountability, and commitment to doing things the right way. If you’re looking for a company that truly stands behind its work, I would recommend them without hesitation.
Caroline Menikoff gave Allied All City Inc a
5 star Review
