Randy Zeien

3/01/26

Got 5 quotes to replace 5 ton Heat Pump on 2 story house. Talked to John on the new unit specs, warranties, install practices/time frame, how long company in business, as well as BBB, ROC and company Google reviews. I had already looked up BBB, ROC and company Google reviews so in talking to John found John to be very knowledgeable and trustworthy. Worked with John to negotiate a fair price (During the install called John for price to install 2 new T-Bar return grill and he gave me a very fair price - no gouging). Next day Vince the Installation Manager and I met at the house to perform a walk through of where new unit was to be installed, so he could verify access, etc. Before entering the house Vince put on booties which is considerate and professional. By now I'd asked John and Vince many questions which they answered and they were consistent therefore giving me more...

AirTime Cooling & Heating Replied: Randy, thank you for the thorough review and for trusting us to replace your 5-ton heat pump. We're glad John, Vince, Zander, and Jordon provided clear communication, professional installation practices, and respectful cleanup; your verification of the technical details and that everything met...
AirTime Cooling & Heating Replied: Randy, thank you for the thorough review and for trusting us to replace your 5-ton heat pump. We're glad John, Vince, Zander, and Jordon provided clear communication, professional installation practices, and respectful cleanup; your verification of the technical details and that everything met...

Randy Zeien gave AirTime Cooling & Heating a 5 star Review


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Rachel P

2/24/26

Overall, everyone was very professional. I appreciate Garrett walking in the house with a shoe cover. I find it very polite. I noticed that he is the only one that did this.I worked with Air time cooling for many years for my ac tune up. This year, we had to replace one of the ac units because it was obsolete. I waited 6 years to replace it and every year, they said, it might break. It didn't. I just couldn't risk it this summer so I went ahead and replaced it. I spoke to Joe who I made the deal with. He was upfront and gave me a very fair deal. The technicians came out and replaced the ac like a pro. It was a very clean job. I cant imagine what they had to go through to get access to my unit but they did.

I would have given a 4 stars just because part of my deal with Joe, they will update my thermostat so it is compatible with my sensi app. I talked to the tech Zander...

AirTime Cooling & Heating Replied: Rachel, thank you for your long-term loyalty and for the 5‑star review — we appreciate you noticing Garrett’s shoe covers and the team’s professionalism during the replacement. I’m glad Joe was upfront and gave you a fair deal and that Zander represented our technicians well on site. I apologize...
AirTime Cooling & Heating Replied: Rachel, thank you for your long-term loyalty and for the 5‑star review — we appreciate you noticing Garrett’s shoe covers and the team’s professionalism during the replacement. I’m glad Joe was upfront and gave you a fair deal and that Zander represented our technicians well on site. I apologize...

Rachel P gave AirTime Cooling & Heating a 5 star Review


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