Affinity Management Services

Very helpful and professional. Thank you!

Excelente atención

Spoke with Rebecca today and she couldn’t have been nicer or more professional. I had several questions and wasn’t in the best mood but Rebecca answered everything to my satisfaction and left me smiling by the time the call ended. Not something you see very often anymore. My thanks to her!

Happy to get a helpful real person that took care of my inquiry and got resolution quick, complete, and detailed.

Great Service! Keep it Up! Thanks, ER.

Very professional and immediately helpful!

The agent that assisted me was Becky. After waiting for payment information for over 4 months she was the one that went above and beyond to help me establish the account.

Albany at Affinity Management has excellent customer service. I wish everyone would treat customers like her. Thanks again for all your help today with a closing.

Wonderful service by Becky. Pleasant, knowledgeable and efficient. ⭐️⭐️⭐️⭐️⭐️

I am very happy with the service I received from Becky on my call to Affinity Management Services. She was pleasant, knowledgeable and able to handle my situation. I give this ⭐️⭐️⭐️⭐️⭐️.

Becky was really helpful to answer my wife’s question concerning home improvement.

Exelente atencion

Great company. Fast responses and very professional. It was really a pleasure working with them.

People is super nice, they know what they are doing. their customer service goes beyond expectations. totally recommend them.

Very Good Service she was very profesional .

Spoke with Becky at Affinity that we were changed over to this new management company and she was very patient and professional helping me today. Looks like a good start with this company. Thank you!

Excellent attention very professional she answered Oh the question .

Outstanding customer service
Thanks again Albany

Llame hoy referente a problema del pago , hable con una persona que se llama Rebeca la cual es muy amable profesional y me le dio solucion enseguida al problema explicando cada detalle.
Espero que la compañia siga con un buen servicio .
Gracias

Rebecca was professional, and went the extra mile to answer all my questions and address my concerns. She is a great asset.

Good morning
Spoke with Becky today about payment fees. She was very detailed and really gave good information. I am very satisfied !
Sometimes I worry about getting a new management company but I can see this will be great. Love the awesome customer service…
Thank you!! Becky

After having an issue for nearly 4 months, after letters, telephone calls and emails, I was able to call again today, 10/1/2021. After speaking with Becky, the problem was remedied in just a few seconds. Thank you Becky for listening, for being responsive, for your concern, for your apology Ad for your knowledge and professionalism.

Deborah Byars

I am a Mortgage Broker and have to call HOA all the time. Most of the people I tal to in HOAs are grumpy. Albany, was such a great experience. I recommend any Condo association looking for great customer service for their co-owners or tenants, call Affinity Management Services.