Affinity Management Services

Mariana was very respectful and courteous

Karen is very efficient and helpful. Love working with her.

(Translated by Google) Excellent service, kindness, and courtesy, through Representative Karen Pardo.

(Original)
Excelente servicio y gentileza, a traves de la Representante Karen Pardo.
Excellent service , kindness and courtesy, through Representative Karen Pardo.

All my questions were answered and my concerns were addressed. Thanks Hernán.

Thanks Hernán, great service!

My billing balance concerns are being looked into via a second billing dispute facilitated by Affinity representative, Martha who was easy to work with & very professional.

(Translated by Google) Thanks Hernan!!

(Original)
Gracias Hernan!!

(Translated by Google) Thanks Hernán for your help, in less than 5 minutes I was able to resolve my doubts.

(Original)
Gracias Hernán por tu ayuda, en menos 5 minutos pude resolver mis dudas.

Martha the customer service specialist was great and very helpful. She helped me to set up my payment with click pay

One of the few management services in Miami that is one hundred percent geared to customer satisfaction. Maria​​​​ Mogollon was extremely kind, helpful, and made it clear that she was going to stay on the phone until all my questions were answered. She went over and above what the competition is doing in Miami. I wouldn't recommend anyone else but Affinity Management and Maria.

I had the pleasure of coming accross Jesenia, she is a transioning manager and helped me get to the finish line for a closing I was representing the Seller on. Jesenia was so responsive and attentive. You could tell she loves what she does and is here to help. It truly shows with her problem solving skills. Beyond thankful to her!

Mariana provided excellent customer service.

Mariana was super helpful, she answered all my questions

Mariana was very knowledgeable and helpful. Thank you for taking the time to help me find out about my situation.

(Translated by Google) Hernan solved my problems

(Original)
Hernan me solucionó los problemas

(Translated by Google) Mariana has resolved all my doubts.

(Original)
Mariana ha resuelto todas mis dudas.

(Translated by Google) Hernan helped me resolve my doubts and solve them.

(Original)
Hernan me ayudó a resolver mis dudas y a solucionarlas

(Translated by Google) Excellent service, they went out of their way to help me and solve my problem.

(Original)
Excelente servicio., se esmero por ayudarme y solucionar mi inconveniente.

(Translated by Google) Delighted with the service that Mariana Osorio gave me both for information with the Forest Lake Country community and for Hammocks Community Association

(Original)
Encantada con el servicio que me dio Mariana Osorio tanto para la información con la comunidad Forest Lake Country como para Hammocks Community Association

Mariana was wonderfully patient and helped me to resolve my payment issues. Thank you Mariana!!!’

Very profesional

Mariana's customer service was absolutely amazing. She quickly identified my problem, and provided me with the perfect solution. She's extremely knowledgeable, soft spoken, and a true asset to the Affinity Management Team!

Excellent

(Translated by Google) Mariana, I sincerely thank you for your professionalism and the clarity with which you explained everything to me. It was a pleasure speaking with you and I greatly appreciate your help."

(Original)
Mariana, le agradezco sinceramente su profesionalismo y la claridad con la que me ha explicado todo. Fue un placer hablar con usted y agradezco mucho su ayuda."

Quick answers

Thank you Mariana

(Translated by Google) In these days where everything is automated and robotic, it is very nice to get someone like Mariana, who working in a customer care call center has empathy with the client and is also willing to find the solution. Congratulations Mariana, you are a great person.

(Original)
En estos dias donde todo es automatizado y robotizado es muy agradable conseguir a alguien como Mariana, que trabajando en un call center de customer care tenga empatia con el cliente y ademas este dispuesta a buscar la solucion, felicitaciones Mariana eres una gran persona

Very good service