Affinity Management Services

I attended the Easter Event hosted at our vineyards clubhouse a few days ago & Im super happy how everything turned out. Everyone that help coordinated this event went the extra mile to make it special for our lil ones, from the egg hunt to the activities, food and surprises visit from the Easter Bunny Mickey and Minnie. Special thanks to Jessenia Fiallo Property Manager, Moisses & Miguel for all you guys did!!!

It was a nice experience talking to Martha. She was kind, professional and very helpful throughout the call. Thank you!

For today’s assistance, I have to say Mariana was very helpful and professional. Answered all my questions in a friendly and professional way.
Thank you so much.

Excellent customer service.

Very friendly, very patient, very knowledgeable!

A breath of fresh air!

Compared to other management companies Affinity is THE best! Don’t pay attention to the angry reviews from board members and homeowners which 99% don’t want to adhere to payment portals and RULES.

(Translated by Google) Mariana fulfilled what was required, was attentive and cordial, very knowledgeable about the topic discussed.

Thank you very much

(Original)
Mariana, cumplió con lo requerido, fue atenta y cordial, muy conocedora del tema tratado.

Mil gracias

Jessenia Fiallo has gone out of her way consistently, without ever even meeting me, to make sure things move froward correctly. Thank you jessenia for all of your help!!

I have an issue with my neighbors and Martha have been very helpful and professional helping to resolve the problem as soon as possible

(Translated by Google) Excellent service

(Original)
Excelente servicio

Mariana was very respectful and courteous

Karen is very efficient and helpful. Love working with her.

(Translated by Google) Excellent service and kindness, through Representative Karen Pardo.
Excellent service, kindness and courtesy, through Representative Karen Pardo.

(Original)
Excelente servicio y gentileza, a traves de la Representante Karen Pardo.
Excellent service , kindness and courtesy, through Representative Karen Pardo.

All my questions were answered and my concerns were addressed. Thanks Hernán.

Thanks Hernán, great service!

My billing balance concerns are being looked into via a second billing dispute facilitated by Affinity representative, Martha who was easy to work with & very professional.

(Translated by Google) Thanks Hernan!!

(Original)
Gracias Hernan!!

(Translated by Google) Thanks Hernán for your help, in less than 5 minutes I was able to resolve my doubts.

(Original)
Gracias Hernán por tu ayuda, en menos 5 minutos pude resolver mis dudas.

Martha the customer service specialist was great and very helpful. She helped me to set up my payment with click pay

One of the few management services in Miami that is one hundred percent geared to customer satisfaction. Maria​​​​ Mogollon was extremely kind, helpful, and made it clear that she was going to stay on the phone until all my questions were answered. She went over and above what the competition is doing in Miami. I wouldn't recommend anyone else but Affinity Management and Maria.

I had the pleasure of coming accross Jesenia, she is a transioning manager and helped me get to the finish line for a closing I was representing the Seller on. Jesenia was so responsive and attentive. You could tell she loves what she does and is here to help. It truly shows with her problem solving skills. Beyond thankful to her!

Mariana provided excellent customer service.

Mariana was super helpful, she answered all my questions

Mariana was very knowledgeable and helpful. Thank you for taking the time to help me find out about my situation.

(Translated by Google) Hernan solved my problems

(Original)
Hernan me solucionó los problemas