4.7
1/23/24
1/17/24
A
1/12/24
Affinity Management services has always been very helpful and professional any time I have contacted them for assistance. They always quickly reply with an answer and are friendly throughout.
T
Very helpful
Very happy to have this association company. They answer the phone calls and are very gentle, specially Mariana who helped me process my new account.
She kind and smile during our call
J
1/10/24
Customer Service Representative Carolina is very kind and helpful! She answered all my questions and provided explanations.
S
Excelente atencion en español para adultos mayores que no dominan el idioma ingles.
1/09/24
Great help and customer service from Carolina at Affinity Management. She is super helpful and take the time to make you feel like she is focused on helping and solving your specific issue.
M
Yesterday I spoke to Mariana and in the past snd they always do their best to solve a pending problem I hope they found solution
P
1/04/24
We recently found out that affinity was our new management company, and I had a few questions. I was very pleased with the associate that I communicated with, and all of my questions were answered.
1/03/24
The best
1/02/24
I have been working with Rebecca Borges to fix a mess created by the previous management company. She has been so professional and patient with my distress and confusión. She settled and corrected all errors made by said previous company and settled the accounts once and for all. Thank Rebecca. Truly appreciate your assistance. Thank you once again.
It was excellent
Friendly, patient and clear 👌
12/29/23
D
Courteous, knowledgeable customer service.
(Translated by Google) Very good service (Original) Muy buena atención
O
No complains
12/28/23
Sophia was very helpful , understanding who really wanted to help me resolve my issue It is like she works for another company instead of Affinity with whom I have ever had any pleasant experience
12/27/23
(Translated by Google) Excellent service. Thank you very much, Sophia, very professional. (Original) Excelente servicio. Muchas Gracias Sophia, muy profesional
Lets keep our fingers crossed…My Sabal Chase homeowner association is changing on January 1 2024. I had some questions regarding my account and the click and pay. I was able to speak with someone quickly and got my answers to my question's. Hopefully the transition will be as efficient once it is completed but we are of to a good start.
12/26/23
Phone was answered right away and the person was very helpful. She was able to access my account quickly and provided the information I needed. Very glad to have gotten rid of our last management company.
12/24/23
12/23/23
Very detailed customer service.
12/22/23
Carolina was very pleasant, helpful, professional and answered all my questions
12/21/23
Carolina which is the representative who attended my needs was great. Very efficient and patient with my requests. Was able to attend me promptly.
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