Affinity Management Services

Sophia was a great help. Everything went well. Thank you

(Translated by Google) Excellent service, very pleased.
Karen provided excellent service, thank you 😊

(Original)
Excelente servicio muy complacida
Karen brindó un excelente servicio gracias 😊

This is a customer oriented service company.

(Translated by Google) I called and Karen was very kind and clear.

(Original)
Llame y Karen fue muy amable y Clara.

I had a good experience with Martha (i think that’s her name). She gave me the right information and help.

I attended the Easter Event hosted at our vineyards clubhouse a few days ago & Im super happy how everything turned out. Everyone that help coordinated this event went the extra mile to make it special for our lil ones, from the egg hunt to the activities, food and surprises visit from the Easter Bunny Mickey and Minnie. Special thanks to Jessenia Fiallo Property Manager, Moisses & Miguel for all you guys did!!!

It was a nice experience talking to Martha. She was kind, professional and very helpful throughout the call. Thank you!

For today’s assistance, I have to say Mariana was very helpful and professional. Answered all my questions in a friendly and professional way.
Thank you so much.

Excellent customer service.

Very friendly, very patient, very knowledgeable!

A breath of fresh air!

Compared to other management companies Affinity is THE best! Don’t pay attention to the angry reviews from board members and homeowners which 99% don’t want to adhere to payment portals and RULES.

(Translated by Google) Mariana fulfilled all requirements, was attentive and cordial, and very knowledgeable about the topic discussed.

Thank you so much.

(Original)
Mariana, cumplió con lo requerido, fue atenta y cordial, muy conocedora del tema tratado.

Mil gracias

Jessenia Fiallo has gone out of her way consistently, without ever even meeting me, to make sure things move froward correctly. Thank you jessenia for all of your help!!

I have an issue with my neighbors and Martha have been very helpful and professional helping to resolve the problem as soon as possible

(Translated by Google) Excellent service

(Original)
Excelente servicio

Mariana was very respectful and courteous

Karen is very efficient and helpful. Love working with her.

(Translated by Google) Excellent service and courtesy from Representative Karen Pardo.

(Original)
Excelente servicio y gentileza, a traves de la Representante Karen Pardo.
Excellent service , kindness and courtesy, through Representative Karen Pardo.

All my questions were answered and my concerns were addressed. Thanks Hernán.

Thanks Hernán, great service!

My billing balance concerns are being looked into via a second billing dispute facilitated by Affinity representative, Martha who was easy to work with & very professional.

(Translated by Google) Thanks Hernan!!

(Original)
Gracias Hernan!!

(Translated by Google) Thanks Hernán for your help, I was able to resolve my doubts in less than 5 minutes.

(Original)
Gracias Hernán por tu ayuda, en menos 5 minutos pude resolver mis dudas.

Martha the customer service specialist was great and very helpful. She helped me to set up my payment with click pay

One of the few management services in Miami that is one hundred percent geared to customer satisfaction. Maria​​​​ Mogollon was extremely kind, helpful, and made it clear that she was going to stay on the phone until all my questions were answered. She went over and above what the competition is doing in Miami. I wouldn't recommend anyone else but Affinity Management and Maria.