Affinity Management Services

I would like to congratulate Miss Mariana​​​​,
Head of Customer Care at Affinity Management Services
Doral ‑ Main Office, for her extreme kindness.
Within a few minutes she responded to my emails, comprehensively clarifying my doubts and giving me the informations I needed.
Thanks and many compliments again

(Translated by Google) I want to highlight the quality of service provided by the Affinity MS team in terms of their responsiveness and focus on efficient, results-oriented management.

(Original)
Quiero destacar la calidad del servicio que se presta por parte del equipo Affinity MS en agilidad de respuesta y en el interés de hacer una administración eficiente y orientada a resultados.

My problem was resolved.

(Translated by Google) Hernán was very helpful to my brother and me when we needed clarification on many of our questions. He was always patient and attentive.

(Original)
Hernán nos atendió muy bien a mi hermano y a mi cuando necesitabamos que nos aclararan muchas dudas. Siempre fue paciente y atento

Had a great call with Mariana yesterday, she was kind because I had a lot questions as new homeowner, she was really nice and sweet

Great service from Hernan yesterday. He was attentive to detail and had a great attitude.

(Translated by Google) Very good service. Today I received a call from Hernán to check that everything was in order and to clarify my concerns. Thank you.

(Original)
Muy buena atención. Hoy recibí una llamada por parte de Hernán para verificar que todo estuviera en orden y pude aclarar mis dudas. Gracias.

I had an excellent experience with the service provided. Mariana was very kind, always attentive, and proactive in helping me at all times. She was very responsive to my questions and efficiently addressed all my concerns. Without a doubt, her solution-oriented approach made the entire process much easier. I highly recommend her service!

(Translated by Google) Good afternoon, I contacted Affinity and was assisted by a Miss Mariana Osorio. Her service was very kind and courteous. She answered all my questions.

Hello, I was assisted by Miss Mariana Osorio. Excellent service; she resolved my doubts and concerns. Cordial, friendly, a very good employee. Thank you.

(Original)
Buenas tardes, me dirigí a Affinity, me respondió, una señorita Mariana Osorio, su atención, fue muy amable, muy cordial. Resolvió mis inquietudes.
Hello, I was assisted by Miss Mariana Osorio. Excellent service, she resolved my doubts and concerns, cordial, friendly, very good employee..
Thank you.

We are very happy the way Claudia and Sebastian are doing in Portovita.
There are a lot of improvements and information since they began to work. They are very professional and perform the job with love and efficiency
Today we needed to ask some information and we obtained very kindness and complied the expectative of our requests.
We think the Affinity Management Services is providing the best of the Services in the person of Claudia and Sebastian.
Congratulations!

(Translated by Google) Excellent service, a truly incredible experience. The attention was personalized and detailed, addressing each of my concerns and requirements efficiently and professionally. I was impressed by the advisor's ability to actively listen and understand my needs, providing me with clear and effective solutions.

Furthermore, the advisor's friendly and clear voice greatly facilitated the understanding of the concepts and solutions presented, allowing me to make informed and confident decisions. Communication was fluid and transparent at all times, which made me feel secure and satisfied with the service I received.

(Original)
Excelente servicio, una experiencia verdaderamente increíble. El atención fue personalizada y detallada, abordando cada una de mis inquietudes y requerimientos de manera eficiente y profesional. Me impresionó la...

Karen was very kind and gave me good service.

Dear Claudia and Sebastian,

I want to take a moment to express my deepest gratitude for the incredible work you both do in the PortoVita Community. Your dedication, professionalism, and kindness have made a significant impact, and I truly appreciate all the support you provided me throughout the entire process. You handled everything in such a spectacular way, demonstrating not only your expertise but also your genuine commitment to helping others.

Your hard work and the way you assist people with such care and efficiency do not go unnoticed. PortoVita Community is truly fortunate to have you both, and my family and I are incredibly grateful for everything you have done.

Thank you once again for your outstanding work!

With appreciation,
Daniel Orozco & Jenisse Orozco

Karen is very helpful! I'm glad to have Karen as my point of contact.

Ask for Jesenia, she provided great customer service

Mariana helped me a lot. I was stress and confuse, but she came to the rescue. Thank you

Karen gave me a excellent service, she is amazing. Thnks

(Translated by Google) The most humane and professional company I have worked with.

(Original)
La compañía más humana y mas profesional con la que he trabajado.

Excelente service , very kind people

(Translated by Google) Sophia was incredibly kind to me! Thank you!

(Original)
Sophia me atendió súper amable ! Gracias

Wow! What a breath of fresh air. Spoke with Mariana Osorio Medina at Affinity Management yesterday and she was the most professional, helpful, pleasant person I have dealt with at an HOA in years. Went above and beyond. Great job Mariana! Wish everyone was like you.

Karen Pardo at Affinity Management Inc. was very helpful and professional on many occasions. She has helped me make sense of my account by sending me the ledger and updating my account click pay portal to reflect the correct current information .

Excellent customer skills, very knowledgeable and helpful.

(Translated by Google) Karen is very professional and provides wonderful service. She guided me very well on the steps to follow for the process.

(Original)
Karen es muy professional y brinda una atencion maravillosa.Ella me oriento muy bien en los oasis a seguir para un proceso.

I was treated by Mariana and I feel super happy and very satisfied because I received excellent treatment and she met all my expectations. 100% satisfied .
👏🏼👏🏼👏🏼👏🏼Mariana

(Translated by Google) Excellent service from Mariana, straight to the point and helpful in resolving issues

(Original)
Buena atencion por parte de Mariana, direc
to al punto y ayudando a resolver