Affinity Management Services

Excellent customer service! I called the HOA office with several questions, and the person who assisted me was extremely helpful, patient, and professional. She took the time to provide me with all the information I needed and explained everything very clearly. I truly appreciate the excellent service and the way I was treated over the phone. Thank you so much for your help!

Great customer service 👏 👌 👍

The team has been patient and understanding with my situation and they have been helping me very much

I had an excellent service, Hernán is a professional, friendly, and very attentive. I highly recommend!

MARIA M. UNDERSTOOD RIGHT AWAY MY ISSUES AND CONCERNS. SHE IS EXTREMELY HELPFUL AND RESPECTFUL. SHE'S ABSOLUTELY FANTASTIC IN ASSISTING ME WITH COMPLETING MY HOA PAYMENT. IT'S
GREAT TO SPEAK WITH SOMEONE WHO UNDERSTANDS THE TRUE MEANING OF CUSTOMER SERVICE.

I would like to thank Aimee and the Accounts Receivable team for taking the time to review my case and ultimately resolve the issue with my account. I truly appreciate that my concerns were reconsidered and that the disputed charges were removed. Communication and proper follow-up are very important in situations like this, and I am grateful that we were able to reach a satisfactory resolution. Thank you for your assistance and for helping me bring this matter to a positive conclusion.

your attention was exquisite, thanks so much

Congratuletion

Mariana was excellent. She helped with all of my needs today.

(Translated by Google) Maria gave me very kind and clear attention!

(Original)
Maria me brindo una atencion muy amable y Clara !

Fabulous. Very professional.

Maria is the best

Excelent format

Martha was extremely helpful, professional, and responsive. She quickly understood my situation, provided me with all the information and account numbers I needed, and clearly explained how to proceed with ClickPay.

I truly appreciate her patience and excellent customer service. She made what initially seemed like a complicated situation much easier to resolve.

Thank you, Martha, for your outstanding help!
Arthur ,
Kings Point

Hernan helped me with my issue. Thanks

They are very willing to assist.

I have my house in Terracina community. The management company is good. I am thinking to sell my house and emailed them asking for the requirements for the buyer. I got the answer very quickly from Maria in Customer Care, and also from the Property Manager Merelyn. I am very happy with the service.

Quick response. Very helpful staff! Very polite. Much appreciated.

Today is August 3. I called in and spoke with Hernan. He gave me directions on how to confirm that my auto pay was set. He was very very helpful really kind and also helped another neighbor of mine. It was a pleasure doing business with you.

Mariana was very professional and provided great customer service. Give this lady a raise

I had an issue that needed to be resolved. Maria and the team were very courteous, professional and helpful throughout the process. They were responsive and made sure my concerns were addressed promptly. I truly appreciate their excellent customer service.

Great experience, Hernan is very professional and gracious.

(Translated by Google) Hernán was very kind and reassured me that I wouldn't be at fault since you won't be taking over the administration until the 3rd. King Point Condominium.

(Original)
Hernán fue muy amable y me dio la seguridad que no estaría en falta ya que el día 3 recién Uds. tomarán la administración. King Point condominio.

Marianna was extremely professional and helpful. Please consider her a wonderful employee.

Great!

(Translated by Google) A wonderful experience, a very attentive team, and an extraordinary work ethic in customer service, which is super important. Customer service

(Original)
Una experiencia maravillosa,un colectivo de trabajo muy atentó y una ética extraordinaria en Atención al cliente que es super importante,La atención a los clientes

I spoke to Marianna and she was knowledgeable, professional and extremely helpful. It was a pleasure dealing with her as she is a credit to your organization and I look forward to contacting her should I require additional information going forward. Thank you.