Affinity Management Services

Thank you Maria for helping me today and sending me the reference email. I appreciate it. Thank you so much.

Today I requested a document needed for closing and with Maria's assistance I was able to obtain it right away!

The company is really good, it's looking out for our benefits. And you do get answers when you ask, so I am very pleased!

Maria was very helpful in assisting me with my request. In addition, she was very polite and cordial.

Maria Mogollon was excellent to deal with. Super communicative and a fast response. Thank you!

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Maria was very professional and did an excellent job! She responded to my request immediately! Nice job.

Sophia was super helpful! She was able to help me with my problem in a matter of 24 hours. Thanks Sophia!

Hernan Santamaría promptly responded to my question regarding transitioning property management. It was important for me to have an answer and he explained what I needed to do in a professional manner. Thx again!

I was requesting information for my bank regarding the budget and by-laws for my master association. Maria was very quick with an answer and provided the needed paperwork. I also had a concern regarding one of the budget lines and she acted on it very quickly.

Excellent service! Maria Mogollon was very helpful and knowledgeable. I contacted the association today and I resolved all my questions. Thanks so much Maria
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Excellent customer service! They resolved my issues in less than five minutes.

(Translated by Google) I am very satisfied with the service provided by Hernan Santamaria.

(Original)
Estoy muy satifecha con el servicio brindado por Hernan Santamaria.

I want to thank the staff from the vineyard association for the great help in regards to my discrepancies of late fees in the click pay app. Specially Jessenia Fiajo. She make sure to communicate with me in a daily basis regarding the progress on my request to click pay. Thank you again all, and thank you Jessenia. Have a wonderful day all. Umbria community of the vineyard.

Nice people

Caring and professional with Fadt follow up. Appreciated

Pront and courtessy attention. Thanks.

(Translated by Google) She was very kind and I explained that I hadn't received any information about the new increase. She said she would send me instructions on how to make the payment.

(Original)
Me atendio muy amable y le explique que no recibi informacion del nuevo aumento, me dijo que iba a enviarme como hacer el pago

I Have a good experience with Maria! She is so kind and helpful!!! Thank you so much 😊 , I wish everyone worked and was as nice as her!

As a property Manager we always need assistance from the management companies of the properties that we manage. Affinity's Customer Service has always been very helpful answering our emails at all times as well as providing us with information needed.

I had an excellent experience working with Maria from the Customer Service Department. She was professional, and took the time to answer my questions—promptly!

Martha was very kind and knowledgeable when answering my questions regarding my association fees. Whenever I call Affinity offices and they don’t answer, I leave a message and they promptly return my call. This is very important to me especially with all the issues people are having with associations these days. I highly recommend Affinity Mgt. Services.

(Translated by Google) Immediate response and collaboration, thank you for the efficiency!

(Original)
Respuesta y colaboración inmediata, agradecida por la eficiencia!

Maria was very helpful and made the process very easy . It was a pleasure speaking to her

Management staff has prompt response time and very helpful.

Buena

The person I spoke to was very knowledgeable and helpful and was very satisfied with his help

Was able to go to my pool today after some maintenance issues and I have to say it was awesome! The pool looks great. The kids were absolutely loving the kids splash area!!!!! And as usual Jess and Gret were there with a smile to greet us and welcome us back as well as playing some awesome tunes today!!!!!