Affinity Management Services

Love the service and positive energy they provide me with my issues

My questions were answered quickly, professionally and in a timely manner.

I needed my HOA payment history. I sent an email request to Maria Mogollon, Customer Care, CustomerCare@ManagedByAffinity.com. The response was prompt as always. Every time I interact with Ms. Maria regarding any HOA related issue, she takes action immediately. She is an asset to the organization. I appreciate her help.

Since we switched management companies at the Islands at Doral HOA, things have felt a lot better. Stephanie Nodar keeps us informed with clear, professional newsletters, and the meetings are actually efficient and to the point. She’s also really quick to respond to emails. Really appreciate the change!

Outstanding Service – Highly Recommended!

I cannot say enough wonderful things about Juan and the entire Apex Association team! They are truly exceptional—always professional, efficient, courteous, and incredibly helpful. Their dedication, responsiveness, and willingness to go above and beyond make every interaction a pleasure.

It is refreshing to work with an association that genuinely cares and consistently provides such outstanding service.

Thank you, Juan and the entire team, for your professionalism, kindness, and excellent work.
I highly recommend Apex Association!

I was very pleased when I contacted AFFINITY yesterday as the questions I asked and how to proceed were handled, explained and made my day so easy -- it was wonderful.
I believe that the young lady who assisted me was Maria. She took care of EVERYTHING that needed to be done. All I had to do was supply the information and she took care of the rest. Since what I had to do should have been done sooner, she made be feel that it was an issue that she could quickly and efficiently clear up for me. Thank you Maria, you were wonderful and I truly appreciated the time and attention you gave to me.

I spoke to Felix in regards an auto decal issue for Florence at Crystal Lakes community.
He tried his best to resolve the issue and was very understanding and professional during the conversation.

Maria was so professional, courteous, knowledgeable and very patient. She willingly helped me with my account inquiries. Maria was very accommodating from the very beginning to the end -- and she was able to address what I needed help with. I found that Maria presented herself as kind, personable, definitely knowledgeable, and on point! She appeared to know what she was doing -- and is professionally on top of her game!
Thank you, Maria

Best Regards,
~~C.P.

Maria was very helpful, respectful, and quick. Hopefully my problem gets resolved. Finger's crossed!

Felix was great help

fine

(Translated by Google) Good service, friendliness and efficiency in dealing

(Original)
Buena atención, amabilidad y eficiencia en el trato

I would like to take a moment to share my experience with the newest property manager John Duran at Venetia Groves Homestead. Having a property manager who is professional, respectful, responsive, and attentive to residents’ needs makes a big difference in creating a comfortable living environment. Good communication, timely responses to maintenance requests, and treating residents with fairness and respect are all important qualities in property management.

I appreciate the efforts made to maintain the community and address residents’ concerns. I hope that management continues to work toward making this a safe, clean, and welcoming place for all residents.
-Shanta

I had an issue that needed to be resolved. Maria and the team were very courteous, professional and helpful throughout the process. They were responsive and made sure my concerns were addressed promptly. I truly appreciate their excellent customer service.

Navigating rental applications can sometimes be stressful, but the team at Affinity Management made it an absolute breeze. A huge thank you to Maria, who assisted me throughout the process. She was exceptionally professional, polite, and patient, ensuring I had all the information I needed to complete everything correctly. Exceptional service!

To my surprise I was able to speak with an agent who was very professional and make me feel that I was listening to. The agent is Hernan Santamaria and is the kind of person that makes a difference in a place of work that deals with public. Kee Moving Forward.

fast service

Maria, was very prompt and helpful, it was a pleasure dealing with her.

John Duran has been very courteous and knowledgeable. He does his best to resolve any questions or concerns. Awesome addition to the Affinity team!

John was very courteous...polite...and helpful to my needs..Great assett to Venetia Groves

(Translated by Google) Thank you so much, John Durán, for being such a kind and professional person and helping us find our way to our new home, The Coves at Venetia. You also helped us with our mail; you were the one who solved our mailbox problem. Thank you so much, John, for all your help and guidance in this new home.
Sebastiana C GBY

(Original)
Muchas gracias John Durán por Ser Tan Amable Profesional y ayudarnos a diriguirnos en nuestro nuevo hogar The coves at Venetia y ayudarnos con la correspondencia tú fuiste que nos solucionaste el problema del buzón Muchas gracias John por toda tu dirección y ayudarnos en este nuevo hogar
Sebastiana C GBY

Our experience on moving to our new community has been extremely positive. From the first day Mr.John Duran has help us to the Max on every single question and little details that we had. His professionalism personality and great assistance should be considered. Thank you for everything.
The Castellanos Family.

Our experience on moving to our new community has been extremely positive. From the first day Mr.John Duran has help us to the Max on every single question and little details that we had. His professionalism personality and great assistance should be considered. Thank you for everything.
The Castellanos Family.

Rebecca was amazing! Super helpful, patient, and knowledgeable on how to find a solution to my issues

(Translated by Google) My experience with Mariana today was fantastic and very efficient. She explained the entire process to me in great detail.
Thank you, Mariana!

(Original)
Mi experiencia con MARIANA el día de hoy fue fantástica y muy eficiente, me explicó todo el proceso con mucho detalle.
GRACIAS MARIANA!!!

Amazing service and very helpful.specially John at management office