Affinity Management Services

Maria was very helpful and made the process very easy . It was a pleasure speaking to her

Management staff has prompt response time and very helpful.

Buena

The person I spoke to was very knowledgeable and helpful and was very satisfied with his help

Was able to go to my pool today after some maintenance issues and I have to say it was awesome! The pool looks great. The kids were absolutely loving the kids splash area!!!!! And as usual Jess and Gret were there with a smile to greet us and welcome us back as well as playing some awesome tunes today!!!!!

Maria was very prompt in handling my request. I needed some information about the community and she was very professional and didn't hesitate in handing my situation.
Thank You Maria!

The service has been excellent at all times. I would especially like to recognize Hernán, who is always available to help with a kind, professional, and highly supportive attitude. His dedication and willingness to assist truly make a difference in the overall experience. Highly recommended.

I have called twice and Herman has answwred both of my calls. Herman has been very helpful by giving me the information I need.

Great customer service

(Translated by Google) I am very satisfied with the attention from the Association and especially with Martha because she quickly helped me with my situation.

(Original)
Estoy muy satisfecho por la atencion de la Asociación y especialmente con Martha porque rapidamente me ayudo con mi situacion

Maria followed thru and I received the Ledger after we ended our call. I had called prior but that Ledger did not go thru a day or two earlier this week. Thank you for the follow thru.

Jessenia is the best! She’s always there to assist me with any questions or concerns I may have and is always polite and professional.

(Translated by Google) Maria was very efficient in obtaining the required document. Thank you 🙏. Excellent service

(Original)
Maria fue muy eficiente en conseguir el documento requerido. Gracias 🙏. Excelente aervicio

Maria took great care of me and properly addressed all of my questions. Thank you for the great service and attention!

(Translated by Google) Immediate response and collaboration, thank you!

(Original)
Respuesta y colaboración inmediata, agradecida !

It was very nice the customer care I received from Affinity in getting my request for approval to our association in speedy way. Thank you Hernan for your help and assistance in waking through the understanding of the process for a project request.Thank you so much Hernan and Affinity.

Maria was very professional and did an excellent job! She responded to my request immediately! Nice job.

Excellent customer service. Very responsive to the needs of property members.

When I speak with corporate it is just wonderful. On the other hand the people that run Brittany are mean and all about what they will not do. Michael arrogant and rides around in his cart smoking and telling everyone what he wont do. Sabina in the office does not answer calls and tells us what the association is not responsible. I have had a bad leak in my apartment and I knocked on Liz's door I was told that is not an office. She has gardening all around her unit and we are all told we cannot have a garden. They make living here very uncomfortable for many. The rules are theirs.

The people at corporate are very nice. The people that run my community are mean and make their own rules. I feel like they are against us. They can plant behind their units we cannot. It is not warm and fuzzy please help!’n

Hernan the agent who took my call and sent me the information needed for my account. Very pleasant and courteous, in answering my request and sending out the info promptly.