My four month old was given the wrong bottles while in this school. She developed an allergy, and was lethargic and unresponsive when she arrived at home. I submitted a formal complaint with the director and requested that the incident be reported to corporate. I also requested to review the videos of the infant room to see what happened, and that the incident be investigated. I was never allowed to review the videos, and although the director provided an incident report, at my request, corporate did not communicate with me. I called and left messages, and they never responded. The response I received from the director was that they reviewed the videos and spoke to the staff about being more careful when feeding the infants. I had questioned the caregivers myself, and was told that my daughter was given cow milk. Infants cannot digest cow milk, and should not be given cow milk until...
Mia X gave Windhaven Academy a
1 star Review
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