Western Mass Auto Insurance

Awesome customer service and super informative Erica was great at helping me with everything

Erica always gets the job done!!

Bad

Terrible experience had me on line waiting for 30 min. Of course they close at 4. We are all busy no excuse for poor customer service!

I am still with them because there pritty good but when it come to answering the phones they suck been on for 30 minutes and still no one picked up. About to start look around if this dose not change.

I was helped by Erica and she went above and beyond in finding the right quote . If anyone is looking for an affordable insurance , I HIGHLY RECOMMEND you speak with Erica . She will help you find the best prices !!!

Erica was great made it simple and easy, and she was very reliable.

Erica was helpful an got back to me right away the answers to my questions.

Erica was very helpful, I had many questions she answered concisely.