They are SCAMMERS! You get what you pay for. Lost items supposed to have movers unload your stuff and they send 1 person out that doesn't speak english. American Plus Moving And Storage also sucks you give them your total items and boxes. They give a good rate to start when you book. Then they call you before they send the truck and upcharge you for a second time. Then they send we care for you with spooks and upcharge you again. Then they screw you again and charge you for the fourth time.