EDIT: The manager called back and fixed the situation. They are very responsive to customers which is great. I would normally not recommend to be a Karen... but in this case, speaking to the manager was a great a idea! Going back to 5-star review for responsive customer service.
3/8/23 review edit: dropping a star because of a follow up experience... I called about getting a prescription refilled but was put on hold as the reception had to consult a vet, the call dropped... stuff happens. However, they did not call back after the call dropped and I called back twice however this time I was not answered so I left a message, maybe they were still busy? Anyways, I waited over an hour and called back again since they didnt reach out, turns out a note was left on my file they wanted me to come back and get more bloodwork before they renewed a prescription, thats fine, but...
Chilee Ho gave Veterinaire Pet Care a
5 star Review
Read more >