Utopian VA LTD

Promised amazing results when I signed up last year. Haven't made any money with them. Even paid extra for the company they suggested to run the store Utopian VA. There products either turn up damaged or not at all. The never meet any of Amazon's tracked goods rates. They don't know what there doing. Nows it been over a year, I asked for my refund. First they told me they would have to advertise the store to new buyers. I was told it is in the fi al stages a few weeks ago. Now * told me it's 40% into the process. They just make a new excuse everything so they don't have to refund the store. I will be taking legal action against them to try and get my money back. Please avoid at all costs.

Timely and Precise Output. My enquiry with them was for market research. At every stage of the research I had an update on the status of the research and that I was able to affirm they were on the right direction. Any suggestions or feedbacks were valued and immediate action was taken to move forward. Overall had a great experience and continue to work for longer time.

Customer service is outstanding, they are always available and helpful.

It was really great to have them, they are always active and available .They make all my work easy.
Working with Varalaksmi and Shuvam is really a great thing, they are really a good asset to my company.

Always ready to answer. Amazing customer service and very helpful. Priorities the customer’s issues. Thank you Utopian VA LTD

I have hired Utopian VA two years ago to manage the daily operations of my online shop. I was unsure whether the service was good or not before joining. But the work with my VA has been outstanding and the communication quick and convenient. Considering the time my VA saved me by managing the business for me, the service is extremely cost-effective. I am able to focus on growing the business, instead of answering customer messages, dealing with suppliers and refunds, admin, etc. I also especially appreciate that the VA always updates me when important tasks are done, so I can easily keep track of my business.

Do not use this company EVER. I hired them to run my Amazon store and the only thing they care about Is taking your money. They ran my debt to over 10K, when I tried to cancel the service in December via a zoom call, they begged me to stay not listening to me that I cannot afford their monthly fee. Then a few months down the road, after continuing to see my monthly losses with their fees plus, the fact that they had forgotten to apply for my refunds back from the distributor for 80% of my refunds which multiplied my monthly losses. I emailed them March 16th 2023 asking for them to cancel my subscription and not to continue the charges, EVEN THOUGH I had already paid them for a job until the end of March they were not very good at doing in the first place. Low and behold, March 30th comes around, they charge my credit card for full fee for April. When I first got the invoice, I...