The UPS Store Julington Creek

I dropped off a sample to a lab for asbestos testing. The company had provided the box and shipping label.
Two days later there was no tracking info other than my drop off information. I spoke with UPS customer service, eventually reaching a supervisor who checked with the local UPS hub. The hub said the package never made it to their facility. The supervisor told me the hub said all trucks are emptied by the end of the day and the items are scanned.
Apparently my package was not sent. When I checked numerous times with the store they claimed the package was no longer there but could not explain what happened to this very important package!
One person told me he would file a missing package claim to require UPS to carefully trace the package.
When I called today to get the update on that search I was told that the person I spoke with yesterday has no authority...

The people are so nice, kind and patient. I love going in there.

Very efficient.

Pleased with helpful services and information provided by employees.

Needed personal Memorial cards made and laminated for my Mother's Memorial. Christina, David and Lucas designed these perfectly and with little effort. I greatly appreciated their expertise and knowledge when the job was done in an expedited manner. Thank ALL of you!!

I cannot brag enough about this store ! Lucas and Robert are so kind and helpful. I needed something notarized and copies made. They are THE BEST store in St John’s,FL. Thank you Lucas and Robert you are my heroes! You don’t even need capes! Thank you so much for being so helpful and kind

The person was patient and understanding. Wait was short

I am very late in offering this review, but did not want to not give credit where credit is due. At the beginning of May I wanted to order yard signs to congratulate my daughter who was graduating from UNF. Samy enthusiastically offered to help and proceeded to design, layout and produce phenomenal work. I absolutely loved the signs he made! He was detailed, methodical and very creative. The turn around time was excellent. Could not have been happier with Samy and his service. I highly recommend!