The UPS Store Julington Creek

Mostly it has been great. Every now and then you get one of two people that always are short and have an attitude with people.

The UPS store in Julington Creek is my favorite place to ship items! The staff is extremely friendly and helpful not to mention extremely efficient & quick. Even when there is a line of customers, I am able to enter & exit in no more than 10 minutes.

Love this operation, fastest service, courteous people

I dropped off a sample to a lab for asbestos testing. The company had provided the box and shipping label.
Two days later there was no tracking info other than my drop off information. I spoke with UPS customer service, eventually reaching a supervisor who checked with the local UPS hub. The hub said the package never made it to their facility. The supervisor told me the hub said all trucks are emptied by the end of the day and the items are scanned.
Apparently my package was not sent. When I checked numerous times with the store they claimed the package was no longer there but could not explain what happened to this very important package!
One person told me he would file a missing package claim to require UPS to carefully trace the package.
When I called today to get the update on that search I was told that the person I spoke with yesterday has no authority...

The people are so nice, kind and patient. I love going in there.

Very efficient.

Pleased with helpful services and information provided by employees.