Customer service is beyond GREAT! My wife and I recently reserved a shuttle for a conference to Napa. We decided not to attend the conference secondary to concerns about the surge in Covid-19 cases. Zane explained to me that there "typically" is a $20 cancellation fee (which I understand). He said however, that based on our circumstances he did not want to charge us the $20. He ASKED "IF IT WOULD BE OK" if he charged us 5% to cover his credit card fee. We paid $7 instead of $20. Thank you Zane! We don't get to the Sacramento area often, but if we need a shuttle I will call Sunrise Shuttle! You should too!
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K- Man gave Sunrise Shuttle a
5 star Review