Very friendly staff....but the carpet cleaning was no more than we could have done ourselves. Unfortunately as well....it was still soaked when they left and literally took 3 days before all areas were completely dry. They seemed extremely busy that day.... perhaps that's why it was still so wet when they left. We have had other local services which did not leave the carpets that wet, so perhaps they were just hurrying to get everyone in for the day. However, we paid twice what others have charged.
SteamBrite Replied:
Tina, I am sorry to hear about your negative experience with our company. Although we have been busy during the holidays, quality is still a top priority. There is usually a huge difference before/after with our process. Typical dry time for carpet is 6-12 hours. 3 days is extremely unusual. It...
SteamBrite Replied:
Tina, I am sorry to hear about your negative experience with our company. Although we have been busy during the holidays, quality is still a top priority. There is usually a huge difference before/after with our process. Typical dry time for carpet is 6-12 hours. 3 days is extremely unusual. It...
Tina Campbell gave SteamBrite a
2 star Review
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