Used a coupon which was for $95. Sounded like a great deal. After they arrive the technician said the rug will smell musty without additives. So to make the carpet smell good it would be $135. After they cleaned there is another charge for $8 to safely dump the dirty water. Plus tax it's now up to $151. Feels like the typical bait and switch. I would have still used them if they had been honest and up front. They made me feel like it was a shake down this way. No I won't use them again and certainly will never recommend them. Just be honest. The carpet is clean and smells good so that's good, but not at the price I was led to believe.
SteamBrite Replied:
Jeff, thank you for giving us the opportunity to clean for you and thank you for sharing your experience with us. I am happy to hear that your carpet looks and smells great. I am sorry to hear that you are not completely satisfied.
If you say you have odor when you book a service, we will always...
SteamBrite Replied:
Jeff, thank you for giving us the opportunity to clean for you and thank you for sharing your experience with us. I am happy to hear that your carpet looks and smells great. I am sorry to hear that you are not completely satisfied.
If you say you have odor when you book a service, we will always...
Jeff Moles gave SteamBrite a
3 star Review
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