State Farm Insurance El Sobrante

Officer Manager William Muhammad is excellent!!! He's professional and he works fast. I recommend them and ask for William Muhammad

Sonny is my insurance agent and has done a great job. Not only is he responsivewhen I need things like evidence of insurance but he makes very good recommendations

No good service and high high high price . Do not fall into the mistake and go there. There are many companies with lower price and better service.If I could give him zero I did

Very bad service high price .

Buying a policy was very straightforward and quick (well, I guess they want your money). However, when you want to cancel the policy/policies, things became complicated. First, even though I was told I can cancel any time, this turned out to be wrong; indeed, I was unable to cancel on a weekend b/c cancelling policies can only be done by the agent and not by phone through the hotline (why?). Hence, you can only cancel by next Monday... Second, it so happened that I wanted to cancel two policies (rentals and car) simultaneously. For some reason, this was too difficult for the agent responsible, so that she canceled one policy on one date, and the other policy on another (later) date... Third, as if this was not enough, I still have not received my money back, after several weeks of waiting! --- So, in conclusion: no, I cannot recommend this agency, and would also think twice before...

Easy and nice to purchase but almost impossible to have it when you need it. Be careful.