RTD Ice Dam Removal

RTD Ice Dam Removal was responsive and did excellent work. Would definitely recommend.

They came to remove my ice dams within 2 hours of my call, which was amazing. They were pleasant to deal with and did a good job.

We were very surprised at how quickly this all happened without time to understand what was going to be done, and what it would cost.
We didn't have time to learn about alternatives to this process.
We were not given a 30 min. warning about the arrival time.
We were not given any paper work, receipt, signatures - evidence of service rendered and yet you had our credit card information.
Yes, we did get a receipt through email later, after asking for something.
The Sunday paper article following the procedure made us feel like we got swept up in a wave of opportunity "a silver lining" for your business

Not impressed. Took them way too long to set up, which when you’re charging by the hour is not good. I realize the ice dams on our house were quite thick but only got about 4 feet done in an hour. Had to call it quits because the amount of time it was taking would have cost us an arm and a leg. We ended up taking care of it ourselves.

Excellent, efficient. Came out to our house within hours of the call, removed ice quickly and safely. Appreciate their service!

They were very professional. Not cheap, but they were respectful of the cost and fixed our problem.

RTD Ice Dam Removal was prompt and efficient in removing our ice dams. I strongly recommend them.

Waited all day for workers to come and I had a commitment at 4 so left didn’t return until after 7 they were here working on the roof, unfortunately I only wanted the section where the water was leaking into the kitchen window and they were on the front part of the house, some miscommunication between my husband and I but in the future maybe a call to me to let me know they were coming, it was a very expensive mistake so I am not happy even though they were very nice workers.

RTD provided service fairly soon after my initial call. They did have equipment troubles and that delayed their work somewhat on the day of service. They did not bill me for any time other than actual work time, so they have integrity. The workers were friendly and both they and the office representative were good about providing information. They were effective in clearing the ice dams totally. The charges are very high! My insurance adjuster has concerns about that and plans to discuss that with RTD. Perhaps that is the going rate. When you have water dripping into your living room you don’t want to delay remediation by taking time to bargain hunt! RTD did the job that I needed to have done.

The guys were polite and professional. They explained what they were doing.