Rigdon was very conscientious about timing and had time availability within two days of my call I had two properties cleaned. THe first I had miscounted windows and the cleaning representative, Andre, was very professional and we called the office and they approved the additional window surfaces immediately and charged my card. They were very professional and polite. The other unit had Cosmos to clean and he was polite as well and answered questions and showed me where the tape marks were that couldn't be removed. All work was more than satisfactory!