I had an appointment this morning between 8:00 and 10:00 am. Connor, the young man who washed my windows, called at 8:00 and said he would be here in 20 minutes. He arrived at 8:20. Connor was very polite, respectful and went to work immediately after introducing himself. He did a phenomenal job and I would definitely recommend him to anyone needing their windows washed. He definitely cared about his customers and the job he was doing for them. I do hope his employers realize what a great young man they have working for them.