Restoration 1 of Central Maryland

My experience with restoration was bizarre up until the end. Our bathroom had flooded, I called our plumber and our plumber had recommended them, saying they would work without insurance. I called and said we have home insurance with Allstate. The girl on the phone said that’s be no problem and wanted to get to work immediately as the water was everywhere. This happened Jan 31st, we were moved into a hotel on Feb 5th due to us having no access to a shower and a possible growth. It took foreverrrrrrr. Next thing you know it was an insurance issue, Allstate had dropped them or what not and it dragged longer than it should have. I felt like I was getting the runaround from both sides on getting our situation handled. On the last day of our hotel stay, there was still no resolution for the mold. I called, finally got ahold of Anthony himself and told him how unhappy I was about everything... Read more >

The communication from the team has been excellent! Read more >

Restoration 1 remediated a basement leak quickly and efficiently. They were also able to restore the room and fix all damage. Very happy with their work. Read more >

Blayne, Sofie, Darryl and Chris are simply delightful employees. They patiently explained each process as the restoration took place. Each time there was a hiccup, they calmly requested our patience as they worked to try to rebuild what they described as our “beautiful home”. We would highly recommend this company. We now look forward to the finished project. Thank you for your diligence. Read more >

My basement was flooded due to a sump pump failure, while my family and I were away on vacation. While we frantically searched for help, we came across Restoration 1. They were the only one who could come out immediately to deal with the flooded basement.

I was able to speak to Anthony, the owner, and he was able to walk me through the entire process, and answered every question I had. He was very responsive on subsequent phones and texts for follow up questions.

Whenever someone is coming out to my house for evaluation or repositioning of fans/dehumidifiers, they always call and text to let me know of their ETA. The communication at all levels of the company is just top notch.

They are local to me and I am very appreciative of their response, service, professionalism, and speed. I was and am still worried about potential mold issues, but thanks... Read more >

A great company to work with that’s full of integrity and professionalism. Read more >

Super reliable, efficient, and professional. Full of integrity. Highly recommend. Read more >

I had a basement flood which was caused by a pressure blown feed to the toilet above, flooding the bathroom and part of the mast er bedroom. They were out within two hours of being called on a Sunday. While the repair work was excessive and took several months, the quality of work and material was beyond what I expected. They also worked with the insurance company to obtain the coverage/reinbursement of the work. I couldn't have been more satisfied with Restoration 1 Read more >

Restoration 1 of Central MD took care of our basement when the water heater ruptured. Angie was easy to work with and schedule her team to come out. Daryl and Donnie were always on time with their crew and did a fantastic job cleaning up. Read more >