Resort Advisory Group did everything they said they would do. I was assigned an attorney. I was told it could take up to a year or more to resolve the issue, but it was settled sooner than expected. My only concern is that I waited too long to make the effort to get out from under the burden of the never ending payments. The lies and deceits that we were told when we made our purchase were never acknowledged. The debt from the time share has been removed, all membership benefits are gone, but we still have a heavy burden of debt from trying to keep up for way too many years. The mistakes were all mine! It is wise to get out BEFORE the avalanche wipes you off the mountain!