Every time they come they try to sell you something that the prior guy never mentioned. They call a day prior to “confirm” even though you made an appointment for a reason. Then they call you again the same day to confirm again, even though you already confirmed the day before. If you miss the call they cancel you. Ridiculous, the appointment is made for a reason and you confirm the day prior. How many confirmations do you need? Got their call at 1pm and called back at 1:30 and got canceled even though my window was until 2pm. What a joke…..
Update: Problem was solved and staff understood graveyard workers can't be answering the phone to confirm so many times. Shane came and did my scheduled maintenance and did a great job.
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Rescue One Air Replied:
Turiboy7,
When it comes to time that is one thing you can never get back and we take this very seriously. As company policy we confirm the night before and the day of just to make sure that you're there. I can't tell you how many thousands of people we call on a daily basis that we confirm the...
Rescue One Air Replied:
Turiboy7,
When it comes to time that is one thing you can never get back and we take this very seriously. As company policy we confirm the night before and the day of just to make sure that you're there. I can't tell you how many thousands of people we call on a daily basis that we confirm the...
Turiboy7 gave Rescue One Air a
5 star Review