It was time to replace my 27-year-old AC unit with a new heat pump. Caleb came out, looked everything over, and gave me an estimate. He was here on a Tuesday and on Friday morning the heat pump was scheduled for an install between 8:00 am 10:00 am.
At 7:30 am, Tuan and Chris were sitting outside my house ready to do the install. AJ showed up a little bit later to do his part of the install. They did run into some issues but after a few phone calls the supplies were delivered by other Rescue One employees. The install was completed within 5 hours. When they left, the area they were in was left clean. A few minutes later, another team that were not Rescue One employees, arrived and removed the items that were replaced. Even these workers, introduced themselves and were professional.
Every employee was a very hard-working professional that actually cared about...
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Rescue One Air Replied:
Hey Byron,
Thanks for leaving a review! We are glad to hear you had such a positive experience with our team! Our techs are great! We look forward to working with you more in the future!
Customer Care Team
Rescue One Air Replied:
Hey Byron,
Thanks for leaving a review! We are glad to hear you had such a positive experience with our team! Our techs are great! We look forward to working with you more in the future!
Customer Care Team
Byron F. gave Rescue One Air a
5 star Review