Rescue One Air

I was having some problems with a new HVAC system they installed and was frankly frustrated. However, Pat, one of their senior techs found the problem, explained it and busted his hump to make sure it does not come back. He is valuable and I thank them for hiring someone as good as him

100 they took care of me

Yesterday, I was fortunate to have serviceman Joshua E. come to my home to deal with a problem with one of my AC units. I discovered the issue on the weekend, phoned customer service, and got scheduled for a service call first thing Monday. As it turned out the unit was tripping because of a faulty part installed at my pre-summer checkup. The work was completed under warranty by this very capable serviceman - as he found a faulty part installed at my pre summer check-up. He also took the time to check the performance of my other unit while on site and ensure the same failure would not occur . I had entered into a Priority Maintenance Agreement in May and certainly appreciated its value on this call. I do want emphasize Joshua was superb throughout his visit to my home and his approach left me feeling I was in good hands. Joshua was calm, informed and extremely competent. Paul M

I had a fantastic experience with Rescue One Air. My whole AC unit went out mid July and they got my home cooled down with a new unit within 24 hours. All the staff was extremely kind and helpful, I would highly recommend the team to friends and family.

Our AC unit stopped blowing cold air in the middle of the night. I called Rescue One in the morning and got scheduled for the same day. Pat arrived early and was extremely polite and professional. He found, explained, and repaired all issues in a little over an hour. He offered me three reasonable price points before starting the repairs and didn't pressure me to choose anything I wasn't comfortable with. I'll be using Rescue One again.

David was very helpful, troubleshooting my system found out what was wrong with it. Did a great job great personality. Thanks appreciate your help David

Great service! Pat was knowledgeable and quick to fix our issue!

David came and did our air conditioning system very good, excellent good cleaning job and found a couple problems and fixed those. We're extremely happy with him and the company.

My lovely wife and I have been satisfied Rescue One Air customers for many years. They installed and service our A/C. Recently we needed service on a Sunday. The young lady who answered the phone early that morning was very nice, understanding, friendly and helpful. Our service technician David Wright was outstanding. He never complained about the heat of day or having to help us on a Sunday afternoon. He told us it was his pleasure to be there and he was going to take good care of us and get us back up and running. He was professional, hard working, friendly, knowledgeable, experienced and nice. He took the time to explain to us what he was doing and provided outstanding customer service and got my darling wife and I taken care of. Thank you again David and Rescue One Air. We highly recommend Rescue One Air Heating & Cooling for your A/C and heating needs, thank you.

No company is perfect but these guys will go out of their way to take care of their customers! There is always someone at the office to take your call, Jessica provides great customer service from the office, from the time we call the office to the response time for technicians to arrive, they call and message us to let us know when they are on their way including a picture of the tech and a bio of their background. Pat and Alex are responsive and can always reach them if you have questions, they really try to do their best, these guys have extensive experience are very knowledgeable.