Outstanding service! Our AC stopped working in the middle of the night and we needed a fast fix since we have two children under 4. The answering service was polite and fast. She said we’d receive a call around 7am the next morning to get on the schedule. That morning, almost to the minute, we received a call from Rescue 1 Air that a tech would be able to get to us around 10am. Shortly after that call we received better news that someone would be there sooner and he showed up around 9am. Dave was the technician who arrived and was amazing. He was polite to our kids who were very intrigued by his work and he worked quickly. He kept us informed about the issues he thought happened then confirmed we needed to have a motor replaced. Dave went through some of the membership options but we ended up just having the motor fixed since we were moving soon. After an hour and a half our home was...
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Rescue One Air Replied:
Hello Kimberley,
We are thankful for the opportunity we had to serve you! Our technicians are all amazing and they work very hard to ensure we keep a good reputation. We are glad to hear about your experiences with David!
Customer Care Team
Rescue One Air Replied:
Hello Kimberley,
We are thankful for the opportunity we had to serve you! Our technicians are all amazing and they work very hard to ensure we keep a good reputation. We are glad to hear about your experiences with David!
Customer Care Team
Kimberley Palomar gave Rescue One Air a
5 star Review