They are unprofessional when it comes to handling renters. The office staff is very friendly and informative, but their field and home owner reps are lazy. They wont respond to you for days and when they finally do, you get a polite email saying the owner has selected someone else. It took them two weeks to respond to us on our application, when we were one of the first people to apply as well as exceeding their qualifications for renting. I emailed and called multiple times, with hardly any response. I would hear "we are still waiting on the owner." When it turns out they knew the entire time what the owner decided but wanted to keep the application anyway. Here's the best part, after they refunded our application fee and I told them I was really upset with how they handled this whole process...the home we tried to apply for was supposedly not for rent (since they selected...
Real Property Management Coast Replied:
Danielle, I apologize for how this was handled. I have sat down with this individual and we have made some corrections. That is not how we do business and I hope you try us again. I will waive your future application fee because of the response times. Also we are having a team training to make...
Real Property Management Coast Replied:
Danielle, I apologize for how this was handled. I have sat down with this individual and we have made some corrections. That is not how we do business and I hope you try us again. I will waive your future application fee because of the response times. Also we are having a team training to make...
Danielle Proctor gave Real Property Management Coast a
1 star Review
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