Real Property Management Coast

Thanks to Collete, our move in was easy and smooth! She was fast in responding to our questions and made sure everything was good to go.

The things that TrueDoor Property Management has to deal with can be at times inconceivable. As the son of a tenant who resided within the Laguna Woods home community; Mahir really did help put the pieces together when it came down to handling small repairs. They are honest, clear, and they stick to their contractual agreements. (This is huge)

Jose Gomez is another person who tirelessly works to ensure that the TDM properties are properly and professionally rehabbed and maintained so that both the tenant and landlord are satisfied. It’s a very difficult thing to do when you’re stuck in the middle. Bravo I say to this wonderful team.

Only encouragement I would give as a son of a tenant who stayed here is, make sure you know who your landlord is, take the contractual agreement seriously, put everything in writing. This may save you in the long run.

Jeff Macatangy, Maintenance Coordinator at True Door Property impresses me with his knowledge, experience and passion to help home owners better maintain their properties while he fulfills tenants’ needs. He always responds to service requests in a timely manner, and he calls home owners to provide them detailed updates and advice for cost efficient maintenance solutions. He makes himself available to his clients whenever is possible to answer their questions and address their issues. I would not think twice to reach out to him for anything relevant to property management and maintenance.

I hear a lot of nightmare stories about Property Management companies. That is not the case with TrueDoor. Our Manager, Jose Gomez, provides an exceptional level of customer service. We never feel left in the dark and we always feel like we are being taken care of.

Hands down Jose @ TrueDoor is very charismatic and professional. Jose takes the time to hear your concerns, validates your situation and takes action to resolve the situation in a timely matter keeping you updated every step of the way.
Jose a true pleasure to deal with and a great asset to TRueDoor property management. Hats off the the TrueDoor Team and the mentorship of their Leadership that has pave the way for the Team to provide excellent customer service.

I’ve been with TrueDoor for two years. Deanne is amazing and an absolute pleasure to work with. Prompt to respond to all of my reach outs and is very efficient in her work. She makes the entire process seamless, making it a great experience for myself and my tenants. I always feel supported. Thank you Deanne for all of your hard work, day in and day out :)!