Glad to say the ship is now steering in the right direction.
I am a tenant for one of True Door's managed properties. Last year, in 2022, mold was found in our bathroom. The process of getting this remedied was a pain. The individual responsible for overseeing this project from True Door was very tough to deal with. Would only respond if it was with positive news, otherwise, we'd be left to find out the bad news on our own (workers just showed up one morning to close off and work on the bathroom and no advanced notice was given).
This year, mold was found in our kitchen wall. Thankfully this time, the True Door representative was Jose Gomez. Jose was excellent at maintaining communication, no matter how good or bad the news was, as it should be. Working with Jose felt like working with a True Professional. If Jose is any indication of the type of training or...
Real Property Management Coast Replied:
Ozzy, Thank you so much for your positive review and for sharing your experience with TrueDoor Property Management. We appreciate your feedback and are glad to hear that Jose provided excellent service and communication during the mold remediation process in your kitchen. At TrueDoor, we strive...
Real Property Management Coast Replied:
Ozzy, Thank you so much for your positive review and for sharing your experience with TrueDoor Property Management. We appreciate your feedback and are glad to hear that Jose provided excellent service and communication during the mold remediation process in your kitchen. At TrueDoor, we strive...
Ozzy Venegas gave Real Property Management Coast a
5 star Review
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