Pronto Restoration

I would highly recommend Pronto Restoration. They were at my house within two hours after I called. They are very professional and
very knowledgeable. I am very pleased with the gentlemen (Cooper and Reed) that took care of my problem.

Margaret Taylor
Denton, Texas

When our water heater broke and flooded part of our kitchen, I didn’t know where to start. I called Pronto Restoration and Cooper had a team out the same day. I couldn’t believe how fast they responded. From the moment they arrived, they were professional, thorough, and completely upfront about everything they were doing and why.
What really set them apart was how they handled the entire insurance process for us. They communicated directly with our insurance company, kept us informed every step of the way, and made what could have been an incredibly stressful situation feel completely manageable. No surprises, no runaround, just honest, transparent service from start to finish.
Cooper clearly takes pride in his work and his team. I always knew what was happening, what came next, and what to expect. If you’re dealing with water damage, don’t hesitate — Pronto Restoration...

Excellent work and customer service from start to finish. Thank you so much! I will be recommending Pronto Restoration to friends and family

When your hot water heater decides to suddenly turn your space into an indoor water feature, it’s safe to say panic sets in pretty quickly. Thankfully, Pronto Restoration came to the rescue and completely saved the day.

From the moment I called, their team moved fast and handled everything with total professionalism. Cooper was the one communicating with me throughout the process, and he was fantastic. He explained every step clearly, kept me updated, and made sure I understood what was happening while they mitigated the water damage.

When you’re dealing with something as stressful as unexpected water damage, having someone knowledgeable and responsive on your side makes all the difference. Cooper was incredibly helpful, responsive, and genuinely cared about making sure everything was handled properly.

The team worked quickly, efficiently, and...

When our attic water heater failed and caused a complicated leak — the same day my husband left town — I was incredibly stressed. Several neighbors recommended Pronto Restoration, and I’m so glad they did.

Cooper, the owner (who grew up in Frisco), responded immediately and came out on a Sunday to assess the damage. It meant a lot to work with a locally owned company that truly cares about the community. He communicated clearly throughout the mitigation and repair process and made a stressful situation feel manageable.

Reid worked tirelessly to ensure every damaged area was fully dried out, and Raul and his son did an AMAZING job replacing sheetrock, retexturing, and painting. When my husband returned, he said it looked like nothing had ever happened — exactly what you hope for after water damage.

If you’re looking for a trustworthy, locally...

Water damage and restoration event. Owner thoroughly explained process and kept everything on schedule. Excellent work on replacing sheetrock and painting. Flooring looks great!

Had an issue on the weekend, called Pronto, and Cooper and his team were at my house about an hour later assessing the situation and presenting a plan of action. They then took those steps immediately to address the water damage. Problem was resolved in a timely manner. I highly recommend.

Cooper and Pronto Restoration was wonderful to work with. They came the same day I called and were diligent, professional and so nice to work with. And, their pricing was very reasonable. I would 100% recommend them.

I was very pleased with their prompt response. They were very professional and explained the process.

Pronto Restoration they were very prompt and professional. Their owner Cooper answered all my questions, phone calls and took care of everything. I would recommend them very Highly. 10 Star. Barbara