3915 W Hacienda Ave Suite A117 Las Vegas, NV 89118

 
800-917-7205
 
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At Prime USA Scales, we take pride in being a family-owned, USA-made manufacturer dedicated to providing top-quality weighing solutions. With service in 75 different locations, our commitment to excellence and personal touch have earned us a 5-star reputation across the board. We understand the importance of accurate measurements for your business, and our range of reliable industrial scales and precision devices is designed to meet your unique needs. Join our family of satisfied customers and experience the personalized service that sets us apart. Reach out to us today—we’re here to support you!

Stan Gore

1/09/24

Great company!!! customer service to the max. Quality product!! 5 starts

Prime USA Scales Replied: Stan, thank you for leaving a review. We appreciate your business and look forward to working with you in the future!
Prime USA Scales Replied: Stan, thank you for leaving a review. We appreciate your business and look forward to working with you in the future!

Stan Gore gave Prime USA Scales a 5 star Review


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Alan Burns

11/29/23

Fred was great! He was very attentive and answered e-mails promptly and provided valuable information that helped me complete my task.

Prime USA Scales Replied: Hi Alan, we are happy to hear our team was able to assist with your inquiry. Thank you for your business!
Prime USA Scales Replied: Hi Alan, we are happy to hear our team was able to assist with your inquiry. Thank you for your business!

Alan Burns gave Prime USA Scales a 5 star Review


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Vassar Oenbring

11/01/23

USA was very helpful troubleshooting our scale and provided the right parts to repair quickly and easily. Their products are robust and straightforward. Thanks again Fred!

Prime USA Scales Replied: Vassar, thank you for taking the time to leave a review. We are happy to hear the team was able to assist with troubleshooting. We appreciate your business and look forward to working with you again.
Prime USA Scales Replied: Vassar, thank you for taking the time to leave a review. We are happy to hear the team was able to assist with troubleshooting. We appreciate your business and look forward to working with you again.

Vassar Oenbring gave Prime USA Scales a 5 star Review


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Raynor Vickers

10/16/23

We ordered a set of 4 scales and love them. We got one with a bad battery but Fred at Prime USA scales worked through some quick diagnostics with us and they sent us a new battery for the one scale that was no good. Excellent service and great to deal with.

Prime USA Scales Replied: Raynor, thank you for you review. We are happy to hear our team was able to quickly resolve the issue. We appreciate your business and look forward to work with you again.
Prime USA Scales Replied: Raynor, thank you for you review. We are happy to hear our team was able to quickly resolve the issue. We appreciate your business and look forward to work with you again.

Raynor Vickers gave Prime USA Scales a 5 star Review


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Joe Lordon

10/05/23

Joe Lordon gave Prime USA Scales a 5 star Rating


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Mark Sherman

10/04/23

Purchased a crane scale. Price Good. Arrived quickly and securely packaged. Works as expected. Had a question on calibration and online support answered quickly. Good to have such quick support.

Prime USA Scales Replied: Thank you for taking the time to leave a review. We appreciate your business and look forward to your future business.
Prime USA Scales Replied: Thank you for taking the time to leave a review. We appreciate your business and look forward to your future business.

Mark Sherman gave Prime USA Scales a 5 star Review


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Adam Menor

9/27/23

Very responsive customer service and great products!

Prime USA Scales Replied: Thank you for taking the time to leave a review. We appreciate your business and look forward to working with you again.
Prime USA Scales Replied: Thank you for taking the time to leave a review. We appreciate your business and look forward to working with you again.

Adam Menor gave Prime USA Scales a 5 star Review


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William Ishmael

9/21/23

My experience with Prime scales has been excellent. We acquired two weigh pallet jacks with printers almost a year ago and one of them started having some issues printing. Fred, at Prime was very helpful and ultimately for his suggestion and YouTube video recalibrating the scale solve the problem. Thank you, Fred for the excellent customer service!

Prime USA Scales Replied: William, thank you for choosing Prime USA Scales. We are happy to hear our scales have been a great choice for your business. We look forward to working with you again.
Prime USA Scales Replied: William, thank you for choosing Prime USA Scales. We are happy to hear our scales have been a great choice for your business. We look forward to working with you again.

William Ishmael gave Prime USA Scales a 5 star Review


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Sam Mudd

9/20/23

Great experience with Prime USA Scales! Exceptional customer service!

Prime USA Scales Replied: Hi Sam. Thank you for taking the time to leave a review. We appreciate your business. We look forward to working with you again.
Prime USA Scales Replied: Hi Sam. Thank you for taking the time to leave a review. We appreciate your business. We look forward to working with you again.

Sam Mudd gave Prime USA Scales a 5 star Review


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helveny orozco

9/11/23

(Translated by Google) I bought a scale from this company. Everything was fine until I needed support from them. The manager or owner was rude and discriminated against me for speaking Spanish. He didn't provide any support, but when I bought from him, he did have an advisor who gave me information. He's Spanish. This company doesn't like Latinos or Spanish-speaking people. A few days after this post, I was contacted by someone from your team who immediately and with an excellent attitude, took stock of my case in Spanish. He addressed my concerns and solved them, exchanged my product and gave me excellent after-sales support. I hope he does the same for all his buyers. Thank you very much. For this reason, I changed my review to 4 stars.

(Original)
COMPRE UNA BASCULA EN ESTA EMPRESA, TODO MUY BIEN HASTA QUE NECESITE SOPORTE POR PARTE DE ESTA EMPRESA. EL GERENTE O...

Prime USA Scales Replied: Thank you for working with us to resolve the issues. We look forward to working with you again in the future. Thank you for your business.
Prime USA Scales Replied: Thank you for working with us to resolve the issues. We look forward to working with you again in the future. Thank you for your business.

helveny orozco gave Prime USA Scales a 4 star Review


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At Prime USA Scales, we take pride in being a family-owned, USA-made manufacturer dedicated to providing top-quality weighing solutions. With service in 75 different locations, our commitment to excellence and personal touch have earned us a 5-star reputation across the board. We understand the importance of accurate measurements for your business, and our range of reliable industrial scales and precision devices is designed to meet your unique needs. Join our family of satisfied customers and experience the personalized service that sets us apart. Reach out to us today—we’re here to support you!