3915 W Hacienda Ave Suite A117 Las Vegas, NV 89118

 
800-917-7205
 
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At Prime USA Scales, we take pride in being a family-owned, USA-made manufacturer dedicated to providing top-quality weighing solutions. With service in 75 different locations, our commitment to excellence and personal touch have earned us a 5-star reputation across the board. We understand the importance of accurate measurements for your business, and our range of reliable industrial scales and precision devices is designed to meet your unique needs. Join our family of satisfied customers and experience the personalized service that sets us apart. Reach out to us today—we’re here to support you!

11/29/23

Fred was great! He was very attentive and answered e-mails promptly and provided valuable information that helped me complete my task. Read more >

Prime USA Scales Replied: Hi Alan, we are happy to hear our team was able to assist with your inquiry. Thank you for your business!
Prime USA Scales Replied: Hi Alan, we are happy to hear our team was able to assist with your inquiry. Thank you for your business!

Alan Burns gave Prime USA Scales a 5 star Review

11/01/23

USA was very helpful troubleshooting our scale and provided the right parts to repair quickly and easily. Their products are robust and straightforward. Thanks again Fred! Read more >

Prime USA Scales Replied: Vassar, thank you for taking the time to leave a review. We are happy to hear the team was able to assist with troubleshooting. We appreciate your business and look forward to working with you again.
Prime USA Scales Replied: Vassar, thank you for taking the time to leave a review. We are happy to hear the team was able to assist with troubleshooting. We appreciate your business and look forward to working with you again.

Vassar Oenbring gave Prime USA Scales a 5 star Review

10/16/23

We ordered a set of 4 scales and love them. We got one with a bad battery but Fred at Prime USA scales worked through some quick diagnostics with us and they sent us a new battery for the one scale that was no good. Excellent service and great to deal with. Read more >

Prime USA Scales Replied: Raynor, thank you for you review. We are happy to hear our team was able to quickly resolve the issue. We appreciate your business and look forward to work with you again.
Prime USA Scales Replied: Raynor, thank you for you review. We are happy to hear our team was able to quickly resolve the issue. We appreciate your business and look forward to work with you again.

Raynor Vickers gave Prime USA Scales a 5 star Review

10/05/23

Joe Lordon gave Prime USA Scales a 5 star Rating

10/04/23

Purchased a crane scale. Price Good. Arrived quickly and securely packaged. Works as expected. Had a question on calibration and online support answered quickly. Good to have such quick support. Read more >

Prime USA Scales Replied: Thank you for taking the time to leave a review. We appreciate your business and look forward to your future business.
Prime USA Scales Replied: Thank you for taking the time to leave a review. We appreciate your business and look forward to your future business.

Mark Sherman gave Prime USA Scales a 5 star Review

9/27/23

Very responsive customer service and great products! Read more >

Prime USA Scales Replied: Thank you for taking the time to leave a review. We appreciate your business and look forward to working with you again.
Prime USA Scales Replied: Thank you for taking the time to leave a review. We appreciate your business and look forward to working with you again.

Adam Menor gave Prime USA Scales a 5 star Review

9/21/23

My experience with Prime scales has been excellent. We acquired two weigh pallet jacks with printers almost a year ago and one of them started having some issues printing. Fred, at Prime was very helpful and ultimately for his suggestion and YouTube video recalibrating the scale solve the problem. Thank you, Fred for the excellent customer service! Read more >

Prime USA Scales Replied: William, thank you for choosing Prime USA Scales. We are happy to hear our scales have been a great choice for your business. We look forward to working with you again.
Prime USA Scales Replied: William, thank you for choosing Prime USA Scales. We are happy to hear our scales have been a great choice for your business. We look forward to working with you again.

William Ishmael gave Prime USA Scales a 5 star Review

9/20/23

Great experience with Prime USA Scales! Exceptional customer service! Read more >

Prime USA Scales Replied: Hi Sam. Thank you for taking the time to leave a review. We appreciate your business. We look forward to working with you again.
Prime USA Scales Replied: Hi Sam. Thank you for taking the time to leave a review. We appreciate your business. We look forward to working with you again.

Sam Mudd gave Prime USA Scales a 5 star Review

9/11/23

(Translated by Google) BUY A SCALE FROM THIS COMPANY, EVERYTHING IS VERY GOOD UNTIL YOU NEED SUPPORT FROM THIS COMPANY. THE MANAGER OR OWNER WAS A RUDE PERSON AND HE DISCRIMINATED ME FOR SPEAKING SPANISH, HE DIDN'T GIVE ME SUPPORT BUT WHEN I PURCHASED FROM HIM I DID HAVE AN ADVISOR WHO GAVE ME INFORMATION ABOUT SPANISH - THIS COMPANY DOES NOT LIKE LATINOS OR SPANISH SPEAKING PEOPLE.
DAYS AFTER THIS POST, I WAS CONTACTED BY SOMEONE FROM THEIR WORK TEAM WHO IMMEDIATELY AND WITH AN EXCELLENT ATTITUDE, ATTENDED MY CASE IN SPANISH, ATTENDED TO MY CONCERNS AND SOLVED THEM, CHANGED MY PRODUCT AND GAVE ME EXCELLENT AFTER-SALES SUPPORT, I HOPEFULLY DO IT LIKE THIS WITH ALL YOUR BUYERS. THANK YOU A LOT. FOR THIS REASON I CHANGE MY REVIEW TO 4 STARS.

(Original)
COMPRE UNA BASCULA EN ESTA EMPRESA, TODO MUY BIEN HASTA QUE NECESITE SOPORTE POR PARTE DE ESTA EMPRESA. EL... Read more >

Prime USA Scales Replied: Thank you for working with us to resolve the issues. We look forward to working with you again in the future. Thank you for your business.
Prime USA Scales Replied: Thank you for working with us to resolve the issues. We look forward to working with you again in the future. Thank you for your business.

Helveny Orozco gave Prime USA Scales a 4 star Review

9/06/23

Excelente measuring equipment, used in the weighing of aircraft parts. The customer support and the service after the sale are very Professional.
100% recommended Read more >

Prime USA Scales Replied: Adelso, thank you for taking the time to leave us a review. We are happy to hear your scale equipment is doing a great job! We look forward to work with with you again.
Prime USA Scales Replied: Adelso, thank you for taking the time to leave us a review. We are happy to hear your scale equipment is doing a great job! We look forward to work with with you again.

Adelso Barrera gave Prime USA Scales a 5 star Review

At Prime USA Scales, we take pride in being a family-owned, USA-made manufacturer dedicated to providing top-quality weighing solutions. With service in 75 different locations, our commitment to excellence and personal touch have earned us a 5-star reputation across the board. We understand the importance of accurate measurements for your business, and our range of reliable industrial scales and precision devices is designed to meet your unique needs. Join our family of satisfied customers and experience the personalized service that sets us apart. Reach out to us today—we’re here to support you!