We’ve had our home cleaned about 7 times now. The first time was great and the cleaning itself is always done well, but there are several problems. First, it’s a different person every time and even though there were questions answered during intake that’s supposedly communicated, it never has been. There is no time window estimate for when they will show up on the day and several times they were here past 6pm and we work from home so coordinating meetings around noisy cleanings has been impossible. It was very awkward to be eating/cooking dinner while they’re still cleaning the space. There’s now an oil stain on our driveway from an employee’s car from a few times ago. Lastly, during the last cleaning a leak occurred from the ceiling can light, directly below the bathroom that was currently being cleaned and stopped once the technician was out of the bathroom. We are the first owners...
Primavera Cleaning Service Replied:
Thank you for the feedback, Taylor!
As much as we wish we could guarantee the same cleaning technician at your home every cleaning, it’s not always possible. Our amazing technicians are human too and sometimes they are out because they get sick, have school functions for their children, go on...
Primavera Cleaning Service Replied:
Thank you for the feedback, Taylor!
As much as we wish we could guarantee the same cleaning technician at your home every cleaning, it’s not always possible. Our amazing technicians are human too and sometimes they are out because they get sick, have school functions for their children, go on...
Taylor Fagan gave Primavera Cleaning Service a
2 star Review
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